Printer Spooler issues

Printing problems can occur due to various reasons, ranging from hardware issues to software configuration problems. Here are some common printing problems and troubleshooting steps to help you resolve them:

1. Printer Not Responding:
   • Check if the printer is powered on and connected to the computer or network.
   • Make sure the printer cables are securely connected.
   • Restart the printer and the computer.
2. Paper Jams:
   • Open the printer's paper tray and carefully remove any jammed paper.
   • Check for and clear any paper jams inside the printer, following the manufacturer's instructions.
3. Low or Empty Toner/Ink:
   • Check the printer's display or status software for low toner/ink warnings.
   • Replace the empty or low cartridge with a new one.
4. Print Jobs Stuck in Queue:
   • Clear the print queue on your computer to remove any stuck print jobs.
   • Restart the printer spooler service on your computer.
5. Incorrect Print Output:
   • Ensure you have selected the correct printer and paper size in the print settings.
   • Check for any color or quality settings that might be affecting the print output.
6. Print Spooler Errors:
   • If you receive print spooler errors, try restarting the print spooler service on your computer.
   • Clear the printer spooler cache.
7. Printer Driver Issues:
   • Update the printer driver to the latest version from the manufacturer's website.
   • If you have recently updated the driver and encountered problems, try rolling back to the previous version.
8. Wireless Printing Issues:
   • Ensure the printer and computer are connected to the same Wi-Fi network.
   • Check the wireless connection and reset the printer's network settings if necessary

If your Lexmark printer won't process print jobs, you may be encountering one of several issues. If your computer's print spooler service is not working correctly or not started, your Lexmark print is unable to receive print jobs. The printer may need power cycled to clear out the print job data or paper may be jammed within the printer.
Click "Start" and "Control Panel."
Step
Type "Computer Management" in the Control Panel search box. Double-click the icon that appears.
Step
Click "Services." Click "Print Spooler." Click "Restart" to restart your spooler service. Send your print job again to see if this fixed the problem.


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First You Need to Open the Print Queue, follow the below steps on how to open a Print queue

• Windows 98 - click Start, Settings, Printers
• Windows XP - click Start, Printers and Faxes
  or click Start, Control Panel, Printers and Faxes
• Windows Vista - Start, Control Panel, Hardware and Sound, Printers

Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Power Cycle the printer sometimes resolved a problem like this.

Go to printer properties
right click and choose see whats printing for vista and win7 and click open for windows xp
pop up window will open then click on printer and cancel all documents
this will clean documents stuck on queue

go to start and click search for win7 and vista or click run for win xp
type services.msc
pop up window will open then look for print spooler
click restart on the spooler then it will restart only the print spooler
try printing again

Issue
The solutions in this document address the issue of print jobs getting stuck in the print queue
A log of print jobs waiting to print
. The following symptoms might also accompany this issue, and this document does address these other symptoms:

Printer won't print
*
Printer is Offline
*
No response from product

Check the print driver and the port
If you ever installed more than one HP product on the computer, the product might not be the default printer, or the wrong print driver might have been configured. Follow these steps to check the print driver configuration.

1.
On the Windows taskbar, click Start ( ), click Control Panel , and then double-click Printers and Faxes . The Printers and Faxes folder opens.
2.
Look for a black checkmark ( ) next to the product icon. This checkmark indicates which product is the default printer.
Figure 14: Example of default printer icon
Illustration of the default printer icon in Windows XP
*
If the wrong product is the default , right-click the icon for the correct product, and then click Set as Default Printer .
*
If the correct product is the default , continue to the next step.
3.
Right-click the icon for your product ( ), and then click Properties . The printer Properties window opens.
4.
Click the Ports tab.
5.
Look for your product under the Description column, and then view the Ports column to the left.
6.
Select your connection type to determine which port you should use

1. make sure to check if the hardware is able to make color copies, that way u can be sure there is no harware issue. 2. You can download and run an HP utility tool that can help you fix the problem instantly from this page: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&lang=en&softwareitem=mp-91788-1 3. If you still get the same issue, restart the computer and check the print queue. If there are no print jobs in the queue, you resolved the issue. 4. If print jobs remain in the queue, check the connection between the HP printer and the computer, make sure USB is properly seated if its a USB connection, otherwise if it's wireless, make sure both devices are connected to the network. 5.If issue still persists,make sure the printer is set to online. 6.Manually clear the print queue, restart the comp then try printing again. &. If #6 doesn't resolve the issue.Restart the print spooler by clicking on Control Panel, then double-click Administrative Tools .Double-click Services--In the list of Services , double-click Print Spooler . The Print Spooler Properties window opens, then click Stop to stop the Print Spooler. Click Start to restart the Print Spooler.Click OK and restart the computer.Try printing again. 8. If print jobs from one specific software program are getting stuck in the print queue, the issue might be with the software program or the print driver.Close the software program from which you are trying to print, and then open it again.Print a document from the software program.If the print job gets stuck in the print queue again, try printing a document from Notepad to determine whether the problem is with the program or the driver.Repeat the steps earlier in this document to manually clear the print queue.Type a test message in Notepad and print it, making sure you select your HP product as the printer. If you can print the document from Notepad, but not from the software program, contact the software program manufacturer for assistance.If these steps resolved the issue , you do not need to continue troubleshooting. 9. Remove and Reinstall HP software, then try printing again. If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. 10. A power reset drains the power from the product and returns to the same settings after restarting. A power reset is a common troubleshooting step, and you can perform one for conditions like print jobs getting stuck in the queue. With the product turned on , disconnect the power cord from the rear of the product.Unplug the power cord from the wall outlet.Wait at least 15 seconds.Plug the power cord back into the wall outlet.Reconnect the power cord to the rear of the product.If the product does not turn on by itself, press the Power button to turn it on. 11. If you have tried all of the preceding solutions in the order presented , and the issue is not resolved, try HP forums.

Hi

Clear the pending jobs on print spooler

Go to START MENU
Choose RUN
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now
I hope it helps you

To cancel one or more print jobs, follow these steps.


1. Go to Control panel - Printers .
2. Right-click the icon for your printer, and then click

Open.
3. To cancel individual print jobs, right-click the print job

that you want to cancel, and then click Cancel.
4. To cancel all print jobs, click Cancel All Documents on

the Printer menu.

Alternatively if this doesnt work you have to restart the spooler service

1.Go to Control Panel - Click Administrative Tools.
2.Double-click Services.
3. Stop the service called Print Spooler.
4. Click Start to restart the Print Spooler. Then click OK.


Hope this helps.

Found On: http://www.nztechie.com/can-not-delete-failed-print-jobs-in-windows-vistaxp2000/270/ Can not delete failed print jobs in Windows Vista/XP/2000 Occassionally, a job will stall in the Printer Spooler. The jobs status will constantly be reported as “Deleting”, but the job will not disapear. ‘Cancel’ and ‘Restart’ have no affect.
Resolution: Stop the Print spooler, manually remove the stalled jobs and then restart the Print Spooler service.
Method 1:
1. Press Start-> Run -> Type ‘Services.msc” -> Press Enter
2. Scroll Down the List until you find “Print Spooler”
3. Highlight this name
4. Select “Stop the service” from the left pane
5. Minimize the Services window
5. Navigate to the following directory in Windows Explorer
“x:WindowsSystem32spoolPRINTERS” where “X” is the drive you have Windows XP installed.
6. Delete the contents of the “PRINTERS” folder. Do no delete the “PRINTERS” folder iself.
7. Maximize the Services window
8. Scroll Down the List until you find “Print Spooler”
9. Highlight this name
10. Select “Start the service” from the left pane
Your issue should be resolved.

Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..