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I would go to radio shack or some electronics store and buy a can of compressed air that comes with a straw taped to the can. Plug the straw into the nozzle and open the CD drive and blow the air into it while moving it back and forth in the slot to blow as much dust as you can away from the laser head and surrounding areas. That should clean the laser head and allow it to read properly unless something is wrong with it. I would try that on any CD/DVD drive before any other steps. When they get dusty, they can't read.
Buy a can of compressed air from an electronics store with an attaching straw taped to the can. Open the drive, place the straw into the nozzle and blow it all around into the unit. This should clean the laser head and surrounding areas. When they get a little dusty, they can't read properly.
This sounds like a CD read error problem. I would clean the read head (read instructions for this as the head is very fragile).
If there is any chance of warranty being active, exercise it.
ALSO verify the discs are CLEAN with no smudges on the read surface. If you have dirt, clean with windex, rinse, and wipe OUTWARD radially, not in circles.
Remember these disks read from inside out unlike phonograph records.
Try formatting a fresh disk in the KN2000. If it doesn't work, something in the drive has gone bad. First thing would be to CAREFULLY clean the heads using 91% isoprophyl alcohol.
Hi there. This happens with a lot of use. If you are mechanically inclined, take it apart. Dimples in the head may cause this problem. Replace it. Thanks Paul
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