Hi my washing machine works perfectly fine but the water don't pump out srew out bottom filter is clean and I clean it on a regular basis. Defy 1300 laundromaid. Thanks please help

Here's a solution I've gotten from one of the experts..

"Clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!"

Hope this helps.. Good luck! :)

Hi,

It could either be the filter (most likely), the drain pump (likely) or the drain hose/tube (least likely).

Normally, there would a filter somewhere at the bottom of your washing machine with the primary function of keeping loose clothing, torn fabric, lint, fluff and foreign objects away from the impeller/pump. Most current washing machine have self-cleaning filters and therefore regular cleaning is no longer a concern. However, some other washing machine need to have the filter manually removed and cleaned regularly or as even in your case. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your washing machine and may cause the problem as you have described; water doesn't leave the tub.

To check the filter and/or the drain pump, the bottom has to be exposed, the filter/pump located and cleaned. In some instances, the drain could be a valve operated by a solenoid.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. Many models will not spin if there is water still left in them.
Here are my complete, general pre-typed guidance notes for checking both the filter and the motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Hi from retired Englishman in SW France,

This might not help you- if not, I'm sorry.
Does each machine have its own water outlet filter? If so I would suggest as a first step that you clean the drain motor lint tray/filter.
Here are my complete, general pre-typed guidance notes for checking the filter ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.

Hope the filter is the problem and good luck!
John C

Hi from retired Englishman in SW France,

Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Hi from retired Englishman in SW France,
Following are my generic/standard instructions for filters and drain pump checking. The bit on the pump is near the bottom ;-0)
----------------------------------------------------------------------------------------------------------------------------------------------
Sorry but I do not know your particular machine BUT I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

water pump is not functioning properly, when in spin cycle water in drum pushes up and over the top, symptom is water leaking out the bottom which indicates a leak but its actually the water pump not pumping out all the water. Gets air trapped in the pump which results in air lock and no head for the pump to function properly. Fix is to lower your drain pipe to same level as pump when in spin cycle so that the water runs out freely this will not solve the problem but will allow you to continue washing until you have the problem sorted.

i just had this problem... i did the following (should only take 30 minutes) take the panel off, that is located below the front door,, there are 3 small srews located at the bottom that hold this... then you will see the water pump, the water pump has a access srew plug, when you unscrew this, its like a filter, you may see stuff, like coins, socks, etc, remove and clean it, then put everything back... this should fix the issue.

I have a Defy Laundromaid 1300. I was getting an E9 message.How can I solve this?

Hi,

It could either be the filter (most likely), the drain pump (likely) or the drain hose/tube (least likely).

Normally, there would a filter somewhere at the bottom of your washing machine with the primary function of keeping loose clothing, torn fabric, lint, fluff and foreign objects away from the impeller/pump. Most current washing machine have self-cleaning filters and therefore regular cleaning is no longer a concern. However, some other washing machine need to have the filter manually removed and cleaned regularly or as even in your case. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your washing machine and may cause the problem as you have described; water doesn't leave the tub.

To check the filter and/or the drain pump, the bottom has to be exposed, the filter/pump located and cleaned. In some instances, the drain could be a valve operated by a solenoid.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.