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Check to hose to the water level control. It goes from the outside of the tub up to the control which is located in the same area as the timer. It's usually round with the end of that tube and at least 2 wires connected to it. Disconnect the hose and blow air through it. Reconnect and try again. Still no fill, try filling with that tube disconnected. Watch it the entire time as with the tube off the water should not stop. If it fills all the way with the tube off the water control unit has a problem.
Sorry for the very much delayed response due to site changes which modified the notification system.
Anyway, you should try holding first the WASH TEMP DOWN button then the POWER button until there's a beep. If it doesn't work, use WASH TEMP UP instead.
Make sure the Restart feature is turned on and the Recycle feature is turned off if all else fails. During the diagnostic mode use the WATER LEVEL DOWN button to turn RESTART on by pressing the said button until the LOW WATER LEVEL LED turns on. Use the WATER LEVEL UP button to turn RECYCLE off. The MEDIUM WATER LEVEL LED off indicates RECYCLE OFF. To set these modes in EEPROM the Advance button must be held while selecting Restart or Recycle. Power off the machine thereafter to complete the reset.
it sounds to me that the hoses are connected to the machine incorrectly. Typically if the plumber ran the water lines behind washer correctly the hot pipe is on the left and the cold pipe is on the right sometimes thats backward and be determined by touching hoses while filling on warm setting and see which hose feels hot. On the back of washer they where they connect hot goes on the bottom and cold on top
check whether the hoses are mismarked when they come out of the wall. the same thing kept happening to us (whirlpool cabrio) and i checked the temperature on the hoses coming out of the wall - cold was mislabeled as hot by the builder, and vice versa.
I also have a Whirlpool washer/dryer for my condo, although I don't know the model number of mine. I had the same problem -- after it was precisely a year old, suddenly one day the hot and cold started coming out reversed. I was able to fix mine by more or less temporarily fiddling with the water pressure. What I did was one time, when the rinse cycle was running and the washer was filling up with hot water (grrrr...), I completely shut off the valve supplying hot water. So at that point the water stopped filling into the washer, and then I started tinkering with the cold water, twisting the valve off and on a few times. Then BINGO, suddenly the cold water "kicked in" and for the remainder of the rinse cycle, it filled the washer with cold water. I then turned the hot water valve back on, and since then it has been running correctly.
If the washer fills very slowly when you have it on a cold setting the cold water may be shut off behind you washer or possibly the hot and cold are switched. if that is not the problem then you have a relay problem with the machines electrical system.
The water control valve for hot probably has failed. To test it, reverse the hoses and see if the problem reverses. The valve is easy to change, and not too expensive. Be sure to mark the wires before you remove them, to make sure they go back where they belong.
Ok this fault is telling me you have a faulty RPS(Rotor Positioning Sensor) in this machine. The RPS sensor is located in the motor Stator. To replace you need to remove the motor rotor then the motor Stator. you want to be careful with this part when fitting it as they can break.
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