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request a password reset, they will email you to both emails set up at the time, you will have given them an email for just this at the time of setup, I hope this helps,
You need to call your internet service provider give them the personal info they ask for then they will reset your password for you to a generic password which will let you get into your email account settings and let you put the password to whatever you want it to be.
i know this might sound daft but have you tried leaving password blank and enter just your name then hit ok ?? if no look then i would sugest buying a disc called hirens boot disc its a really good selection of software to get you out of scrapes such as this one there is a couple of password removing tools on there that i have used myself and they do work as you want them to many thanks i hope this is a help to you
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