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Disconnect from power & turn water Bail out as much water as you can, Before you remove the pump.Disconnect from power & turn water Bail out as much water as you can, Before you remove the pump.
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You either have a blocked water pump or more likely a blocked diverter valve. Easy to fix if you are handy. Tip machine back on a 45 degree angle and let rest against the wall. It is a matter of disconnecting a coupe of clamps and twisting the pump counter clockwise.
Gather towels, shop vac, mop....Open small door at the bottom of the washer on the outside. Remove the small door and cup that's attached to it. Be prepared for a washer full of water!!!!!! Reach in, turn the nob to the left so tht water and debris can escape. You need to do this every 5 loads to keep debris from building up and causing the door to lock.
Either one of your water valves isn't working properly, or the lines have sediment restricting the volume of water . What I would do is turn the water to the machine off and remove the water lines and make sure they aren't filled will calcium, etc. and look in the water valves where the hoses connect because that are, which has a screen, may be full of nastiness. If both those are good then the water valve solenoid(s) are stuck and won't open. The humming sound you hear lets you know the rest of the machine is working because the sound is generated by power being applied to the valve by the control.
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