I need the owners manual for the estate chest freezer model no. tcf1510ew00, or if someone could just tell me the temp settings for each number? it shows on the side that 4 is i guess the freezing point and anything above that would be cooler and anything lower would be above freezing but i dont know anymore beyond that

no rule of thumb
maybe if you got a different thermostat that has a lower setting than standard
however as upright freezers are very bad freezers compared to chest type freezers the lowest reading will be around the -35 degrees C
Why very bad -- every time you open the door you dump 20 degrees out onto the floor and the temp difference is more pronounced than opening the lid of a chest unit which keeps all of the cold in the unit
remember the colder the setting the more the compressor is working

Hello,

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GENE

Try the gargler and google the maker and model.

This is a manual defrosting freezer so the most likely cause is the temp control. Sad that is is only 2 years old but the temp control is not working correctly.

It sure sounds like it is running until it cycles off at the "I reached the cold enough" SET TEMP then never starting up again. That start up is controlled by the temp control. Call and make SURE the temp control is called the thermostat!

1-888-775-0202

Available 7:30 a.m. to 7:00 p.m. central time, Monday - Friday

The Part number is WPF24B-L and the only source is Via this link: http://www.mcappliance.com/partorder.aspx
List Price $22.95

Thanks for choosing FixYa.

Kelly

If this unit has a control it would be located on the outer left side in the lower right hand corner. There would be a dial, the higher the number the cooler the temperature. Many of these chest freezers did not have an adjustable control.

I assume there is no manual control for setting temp. so the thermal sensor or control circuit has failed and it is just staying at its maximum.  You will probably get more help from the manufacturer but their website is somewhat disjointed; looking for contact info for your product ends at one point and then shifts to their scientific product line.
The only general contact info I found is here:
Nor-Lake 
You will in any case need to have the correct model number at hand since the subject line doesn't sound like your freezer. 

home refrigeration units are not designed to work in low temperature areas. where temps will drop below 45f so that is your problem. this is listed in your owners manual if you want to verify. thx peyton

Still waiting for an answer.

The temp sensor for the over temp alarm is probably maifunctioning if you are sure that the temp isnt rising

You did nothing wrong. I believe it was faulty at the time of purchase. Return for refund