You should call your vendor for service.
*** The following is for information only. Equipment should be serviced by a qualified tech. ***
VPS are pour over brewers. Like the 12 cup brewers you find at home, they need to be filled with 12 cups of water (a full pot), heated and then peculated over the coffee grounds and collected in a decanter.
BUT there is one main difference! The VPR and similar COMMERCIAL coffee machines are quick brewers. They usually have a pre-heated pot of water stored inside the machine.
* VPR's and similar machines REQUIRE a pre-fill and heating period prior to brewing. This means it's sitting on a level table and filled with water until water sprays from the brew head. At this point the unit is plugged in and the heater is turned on (CWTF's have a toggle switch behind the machine). Brewer will pre-heat the water (there may be some water discharge from brew head as the water expands). Ready light will come on in about 15 mins.
* To Brew; Place coffee grounds in filter, place in funnel and brew head, clean empty decanter under funnel, slowly pour one full decanter of water (cold or hot) into brew tray. Do not overflow tray. Allow water level to sink before adding more water. Only fill with one pot as an equal amount will come out the brew head and funnel.
* FYI Coffee grounds are usually in pre-messured packets for office use. A simple guide is one tablespoon per cup. (level or heaping spoon is up to you)
* Since your brewer was bubbling at one point. I'm guessing it had water in the pre-heater at one time. But if it's not in use and left plugged in all that time then the water has probably boiled off. Hopefully someone unplugged the brewer prior to the unit blowing the thermal fuse.
* You can test the VPR by following the Pre-fill instructions I've listed earlier. If the brewer heats up and does not continuously boil (shorted condition) then try a brew. If it works then your okay. Otherwise the unit will need service for a blown high limit or bad heater element.
* Call your coffee vendor anyway. Many coffee vendors will service your brewer of even replace it as long as you buy coffee from them. Ask around.
Aloha, ukeboy57
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