Sony STR-DG510 hook up with BDP-S560 no sound
The Sony manual for this receiver is not wrong, it is just a little misleading.
It does in fact use HDMI but ONLY for the HIGH DEFINITION video portion of the signal, as output from the receiver to your television. High Definition Multimedia interface carries both audio and video, however, your receiver is not decoding the high definition AUDIO portion of it and passing it through the HDMI, nor is it passing any form of multichannel audio through HDMI. So you can see why the receiver is no longer available for sale from the Sony website. The HDMI connection on your receiver is redundant unless you are not using a multichannel audio format, in which case you would be using either the TV speakers or connect an additional audio cable from the TV's "audio out" back into the receiver for external speakers.
All that should be done is use the HDMI cable from your blu-ray player connected directly to your TV. That will give you your picture, and possibly a better one since the receiver will no longer be in the signal path.
Then connect either a coaxial or optical cable from the blu ray player to the receiver for your audio. You will then be able to have Dolby Digital and DTS surround formats.
Your service person was wrong.
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