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gsep Posted on Feb 23, 2014
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Rode m2 + mackie onyx blackjack

Mic was tested and works but when plugging into my mackie onyx blackjack via a balanced XLR cable, it does not seem to work. I have pressed the phantom power button but it just doesnt want to pick anything up. any ideas? Tried both inputs. Thanks :)

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Ben Armstrong

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  • Expert 360 Answers
  • Posted on Oct 31, 2017
Ben Armstrong
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Are you sure the xlry cable is balanced? there are balanced and unbalanced xlrs. For phantom to work, you need a balanced xlr cable.

1 Related Answer

Fred Yearian

  • 5603 Answers
  • Posted on Dec 20, 2010

SOURCE: I have two xlr combo inputs which have phantom

This sounds bad... I suspect that a noise suppression cap on one side of the bad channel has shorted... possibly due to a static discharge.
Test for this doing this: Using a meter, with nothing plugged in and phantom on, check the voltage at both pins 2 and 3 to pin 1 of the XLR connectors. If you find either pin 2 or 3 is much lower than its mate (they both should be 15 volts to 48 volts positive), then one side noise filter cap probably has shorted. Unless you are electronically adept at repair, take it in for servicing.

Testimonial: "Thanks for the advice, makes sense to me the way you describe the test protocol. At current bench rates, I'll have to see if I can fix it myself. "

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I need the manual

This is available at http://www.mackie.com/Products/onyxblackjack/pdf/Onyx_Blackjack_OM.pdf
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Make sure you are using BALANCED line to this... XLR connections boyh ends. Make sure ALL interconnected devices are powered from the same receptacle or power conditioner. Test your cables... they do go bad. This unit REQUIRES line level input. Do NOT expect a mic to drive it directely. Make sure your mixer uses the XLR outputs and is powered from the same receptacle, even if you have to run an extension cord to it. This is a bi-amped speaker so there are independent amps for high and lows. With nothing out and known good in there is very little electronics before the signal is split to the separate amps. At line level, your volume control should probably be about 2 o'clock with the EQ's straight up flat.
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Happy New Year,
Mark
markfreedman_4.jpg
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Likely you haven't got the levels set properly. Start with the trim controls (head end gain) Make sure you are not clipping there. Also verify you aren't overdriving your amps. Remember that the outs are line level, not mic level so the gain oof following equipment needs to be set for line level.
ALWAYS USE balanced audio line from this unit... either XLR or TRS type cables. ALWAYS power ALL interconnected equipment from teh same receptacle or source to avoid ground bounce damage to circuitry. You don't say what you are using to record with. Make sure it has balanced inputs. For instance, connecting cables from this to the audio input jack of a PC which is unbalanced would be a disaster in audio quality. There would be a problem of levels and the unbalanced thing... You haven't given us enough information of your hardware configuration to analyze the problem more than what I have said here.
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