Dyson DC40 Multi-floor Vacuum DC40 Logo
Hanlon04
Hanlon04 Posted on Feb 01, 2014
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D40 back wheels - Dyson DC40 Multi-floor Vacuum DC40

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  • Thatvacguy.com Mar 05, 2014

    Hi Hanlon04 , I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

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AskDyson

AskDyson

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  • Posted on Mar 11, 2014
AskDyson
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Hi there, it's Jack at Dyson.

DC40's stabiliser assembly is engineered to retract automatically when you lower the machine into the vacuuming position. When you stand the vacuum upright after use, the wheels will extend and lock into place to support the machine. You'll hear a click as the machine locks upright. This is shown in the image below.

I'm not quite sure from your question when you feel the wheels seem to be engaging incorrectly, but I would encourage you to get in touch with our experts directly so we can take some further details.

You can reach us by calling the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1800 239 766 (AU).

D40 back wheels - 14c9fd27-e2f8-44ac-b3d3-670749baa932.jpg

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