The printer is not printing even wen d cartridge is full and driv

http://www.youtube.com/watch?v=Z2RM7Smai-k&NR=1

Hello,
HP C6615DN (HP #15 black) and HP C6625A (HP #17 color) inks are the compatible inks for this particular printer.
Thanks, Lolita

May be problem on your printer properties.
you uninstall your printer driver and again install driver then fix your problem.

what andrew said worked. I additionally reinstalled the drivers.

Return the cartridge and get a refund, it's defective. Make sure you buy brand-name cartridges, too.

If the cartridge icon is being displayed and the printer wont print it means either the cartridge is installed incorrectly or you are out of ink.

reboot the computer and the printer..
then try to do a "Print Test Page"..if it still does not print, turn off the computer again, unplug the printer from the back of the computer ( I assume it's connected via USB), then plug the printer on a different usb slot on the computer.. you may have to re-install the drivers. make sure you have the cd for the printer.

Hope this helps.

Dip the head area of cartridge in hot water by 2 to 3 seconds two or three times and use tissue to check the color, if all three color comes out to tisssue paper, then it works else you have to replace the cartridge.

Ahmad Bilal

I have no magenta trying second cartridge still same problem

There should be some error .So you know how to remove the catridges just remove it n re insert it properly.If there are any paper jams try removing it also.and by the way if you haven't installed the drivers for HP deskjet this problem may arise.So make sure you ahve don this.Also this can be happened if the printer have some hardware problems.So none of this solutions are working its better to consult it with an expert.