Vizio 42 in. LCD TV Logo

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Posted on Mar 11, 2017
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I have (2) VISIA XVT373SV TVs on the second floor of my home and, after a big storm during which a tree was hit by lightning about 200 yards up the street. Both sets are out. When turned on, the VISIA logo displays, but it never moves past that start up phase to display the signal. I don't even get a "No signal" message. Can't try to select different input signals either. I unplugged both sets for 30+ seconds to re-set to no avail. (I did this twice). I thought it might be the cable box, but tried one I know works on both sets and - Nothing. I have my computers on the same and monitors on the same surge protector strip as one of the sets and they are fine. They hadn't even suffered a loss of power. None of the other sets in the house are affected. I have 2 more sets on the same floor, but on the opposite end of the house. The sets downstairs were also unaffected. Any suggestions?

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The Knight

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  • Vizio Master 76,851 Answers
  • Posted on Mar 11, 2017
The Knight
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Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts. http://electronicshelponline.blogspot.com/ In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary...

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