Photo Tray Problem

There is NO technical information available for any HP inkjet models, not for anybody, even service centers.. HP offers exchange only.

Photo tray problem

' Lift the output tray up and verify that the photo tray

' is pushed in until it stops, then lower output all the

' way down. Press OK button on the printer to

'continue printing

HP Photosmart C7280 All-in-One Printer

1. Turn off printer.

2. Pull out paper tray and photo tray

3. Remove output duplexer (on back of printer)

4. Open input sheet feeder (on top of printer)

5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)

6. Turn on printer (Power button on now raised control panel)

7. Printer may display message "Performing printer alignment - Do not interrupt"

8. Wait for a few minutes until printer stops making all setup noises.

9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays

10. Do a test print. All should be fine.

1. lift the paper exit tray

2. lower the paper exit tray again 3. press the select button 4. Resend your print job to continue.

Here is a link to perform and if it does not work, then move to reset.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01839973&cc=ca&lc=en&dlc=en&product=3194498

RESET

1) Press Red Eye Removal & Print Photos button simultaneously

2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.

3) Press Right Arrow button untill "Reset Menu" is displayed. Press OK.

4) Press Right arrow untill "Semifull Reset" is displayed.

5) Press OK.

The tray above it where papers come out must be all the way down. In cannot be inclined at all.

Check another site. This one's useless

kknjhinklo

I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.

Try this :

Disconnect the printer from the computer.
Turn it off & make sure the CD/DVD tray is closed then turn it back on.

***

Here's generic instruction for you:

If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:

Recommendations:
-Don't force the CD/DVD tray into the printer.
-Make sure your printer is powered on, and the output tray is in the upper position.
-Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.

Included, are the correct CD/DVD loading instructions. Please follow the instructions below:

CD/DVD LOADING:
1. Ensure the printer is powered on. Remove any paper from the sheet feeder.
2. Push in the paper support extension on the printer, and close the paper support.
3. Push in the output tray extensions, but leave the tray open.
4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position.
5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring.
6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide.
7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.

General tips for CD and DVD printing:
-Burn data/video/images onto CDs or DVDs before attempting to print on them.
-Do not use thermal-printable or regular CDs or DVDs in the printer.
-Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing.
-All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density.
-The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo")
-Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported.
-Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print.
-The Epson Print CD software works best with JPG images and may not import some TIFF images.

It sounds like the photo paper tray has gone in.Lift the paper tray and pull the blue photo paper tray all the way till it stops. Then push it back in till it clicks into place. Try printing again.
Let me know if it works