I have a platinum legend hot tub with a Balboa VL700S top side control panel and a hs200vs board (vs500). When I turn the power on to the spa it runs pump 1 in high speed continuously for days. The circulation pump cycles the way its suppost to. On the topside panel the Jets 1 button does not respond, it wont shut it off or let it run in low speed. Jets 2, blower and Lights work great. To try and solve the problem I hade pump 1 rebuilt, but same problem persists. I'm thinking its either the topside panel or circuit board, but don't know how to figure out which. Any help would be great! Thx!
SOURCE: We have a Great Lakes spa with a Balboa control
Contact Balboa's Customer support department directly at 800-645-3201, follow the prompts to customer tech support (or press 0 and ask for customer support). You will need to be at the spa, control panel open and ready to read off the chip number, and you will need to be proficient with a test meter (AC voltage). The SN error is related to a bad sensor(s), but can also indicate a failed board. An incorrect sensor set will also create this problem, so confirm you used the exact or compatible replacement. If the SN code issue is no longer a problem, but the spa is still not heating, look and see if the heater led is on. If it is, you likely have some burned relays on the board, which can be replaced cheaper than replacing the board. If you need more help, email me at [email protected]
This sounds like a back circuit board to us.
rod
uspartscenter.com
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