SOURCE: Bizhub 350 error code EA3226 when trying to scan to email
I changed the SMTP address from a name to an IP and that resolved it for me.
SOURCE: Scanning to C352 server connect error
Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.
SOURCE: Bizhub 250 scan to email error
Change your account information from external to internal, i.e. yourmaildomain.com to yourADdomain.local. Change on the scan account as well as the email addresses.
SOURCE: SMB Scanning to a Macintosh
SMB can be a bit tricky on Mac as the aliases etc, & paths can easily overwhelm the MFP. Try FTP as a better alternative. Use "Locations" on Mac to setup a static ip# they can switch to when scanning. I have found the KM machines a bit more fussy than Canon with regards to SMB as you can usually browse better on the Canon devices. I have seen the "Reference" browsing on KM allow you to see into the Mac yet will not allow scanning to the set location. Our KM reps always recommend using the ip# of the device vs Netbios name. To me that sort of defeats the point of using SMB anyway. Scan to PC over SMB seems ok to computer Netbios name as long as DNS is registered & working OK on the LAN & WINS is properly configured as well.
SOURCE: job has been done improperly check log files
The first thing to try is to restart the Bizhub. Power switch for that is located behind the front panel where the toner cartidges are. Not the switch to the side of the operation panel.
If that doesn't work, you need to check the job history. Press details, there will be a description of the error.
Server Connect Error: The Bizhub cannot find your computer.
Things to check:
Firewall, ports that need to be open are TCP 139, 445, UDP 137, 138
Netbois resolution not working, try using your PC's IP address instead.
If using Host Name to resolve, try Host name in uppercase.
Folder Not Found:
Check to make sure you are using the correct share name. Not necessarily would be sd.
Login error:
Need to use a Username/Password which is an active account which has priveledge for the shared directory. If on a domain, use a domain authentication string for the username ([email protected]) If on a workgroup, \\COMPUTERNAME\Username If your password rotates every 60-90 days, could be that all you need to do is update the Bizhub with that information.
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