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Anonymous Posted on Jan 15, 2018
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Screen went black

After answering a call I touched the end call button and the screen went black. The 3 bottom buttons (arrow, windows, and search) , light up and I get the vibration response when I touch them. If some one calls I can swipe and touch were the call answer is and I can talk but the screen is still black

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5 Related Answers

Anonymous

  • 16 Answers
  • Posted on Mar 31, 2009

SOURCE: my touch pro phone screen freezes up

This is an issue that I have run into with this device before and is, to my knowledge, unrepairable. Unfortunately if you are outside of your 30 days, they'll sometimes go out as far as 45 days if you put up a stink, the "reconditioned" device is the only option short of paying full price for a new one. Good news is, the reconditioned devices aren't as bad as they sound. I have had HTC phones for a couple years now and the reconditioned models have been more reliable than the original, new models, mostly because they have been looked at more closely by technicians to ensure that they are in working order. When phones come off the proverbial assembly line they don't get quite as much attention. You should not have to pay for a replacement device, especially if you have the Total Equipment Protection plan. Speak with customer care and have them send you that replacement. Don't be afraid to ask for a supervisor if necessary however, most agents you receive should have the tools to get your device replaced for you. Hope this helps!

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Anonymous

  • 1 Answer
  • Posted on Jul 10, 2009

SOURCE: Volume very quiet in calls

quisiera saber que programa tengo que bajar para un sorwas para ensender el telefono

Anonymous

  • 32 Answers
  • Posted on Aug 21, 2009

SOURCE: Whenever an incoming call rings, I always end up

go to call setup and change the any key ans setting to off mode,

Anonymous

  • 1 Answer
  • Posted on Oct 23, 2009

SOURCE: screen is totaly black like if phone is off,front

put it in the freezer for 5-10 minutes

dancandoit

Daniel Boyes

  • 436 Answers
  • Posted on Nov 25, 2009

SOURCE: htc touch phone locked up, can answer and redial

You may have to do a hard reset, remove battery and memory card, replace battery, hold down on/off button & green & red buttons all at the same time. This will fully reset the phone but you will loose all stored data, which is why you remove memory card first.

Dan.

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Bizhub 500. made a mistake during touch screen calibration. Is there any option to enter the screen calibration without touching the touch screen?

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