SOURCE: HP Photosmart C6180 goes Offline in Vista
Solution A:
Download and install this Critical Update for your printer directly from HP.
Solution B:
There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:
1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.
2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".
3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.
4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.
5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.
Solution C:
1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address
SOURCE: Printer offline HP 4500 series wireless.
Hi there,
Hope this help. Please
Rate My Response! Thanks!
PREM
SOURCE: Printer is offline
try to ping if printer ip reachable. if yes try to connect again manually from add remove printers.
SOURCE: Printer is offline & will not print ... not even a test page.
First, make sure that the printer is properly connected to the computer and it's turned on.
Go to Control Panel > Printers > right-click the printer icon > select "Use printer Online".
Make sure the clear the pending documents on the queue before trying to print a test page.
Thank you for using FixYa!
SOURCE: MY PRINTER OFFLINE
I don't have a solution for this problem. I have a comment. I have the same types of issues with my HP. I hate HP. Why is it that we can design software to remotely fly fighter jets but we can't get reliable software to print wirelessly? I am now going to throw my HP Photosmart C4580 All-in-One in the road.
367 views
Usually answered in minutes!
×