One hard drive is not working

solution

Laptops, by design, are bound to get their hard drives broken more than desktops since they are "on the move".
A hard drive is usually made of moving internal parts so it is very sensitive and may malfunction after getting hit.

You can consider buying an SSD hard drive - it is more like a large disk on key formed as a hard drive.
It has no moving parts so it is more durable to physical hits.

test in a nother comp if it doesnt pickup on that then you can replace it

Hi

Thank you for your query

When transferring a hard drive from laptop to another, it is wrong to assume that Windows will automatically work, as both laptops are different windows will not laod up on the other laptop

You will need to reinstall a fresh copy of windows on the hard drive in order for it to work on the other laptop

I hope this has been useful

Try a friends computer. If that dosent work, check the ac adapter, replace is nessary. if that dosent work put the hdd in a nother enclosure, still not working, the hdd istelf will be broken, tae the drive to a data recovery centre

your device could have many isues. could be the Disk, The USB Converter, The USB Cable. best would be to check the device on a nother computer. if it does not work swap another cable, if not then better look for that warranty card.

try a nother USB cable possibly a thicker/better quality

open it up then take out the hard drive put that hard drive in a nother pc

more than likely the hard drive is bad.
http://repair4player.org/disassembly_creative.html

usb drives dont have manuals the computer automatically detect the drive.

in saving files it is the same when you save in a floppy or other drives.