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Posted on Jan 18, 2009
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Doesnt dry dishes, top rack not clean, has been serviced 3 times

This dishwasher started off fine, weve had it for about 18 months. after about 2 months an error code came up and the dishwasher wouldnt work. it was serviced and repaired. something about the wiring. a couple months later another error code came up, there was a power failure, he ended up replacing the door and the wiring harness. since it has broke this dishwasher: does not dry the dishes at all, leaves the top rack still dirty, and there is often detergent left in the cup. even the door of the dishwasher looks dirty all the time now. it used to be clean after a wash. the only suggestions i get from lg are to: turn the hot water heater up (its already at 130), add rinse agent(its full), and let the hot water run for 30 seconds before use. we have tried all of these and they didnt make a difference. i just dont get how it used to dry dishes and now it leaves them soaking wet, and they say there is nothing wrong with it. please help

  • vickisen Jan 19, 2009

    thanks so much, i will definitely check out these suggestiions!!

    i appreciate the help!!

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1 Answer

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  • Expert 88 Answers
  • Posted on Jan 18, 2009
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Joined: Aug 11, 2008
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If you have checked everything that was mentioned (and none of them are the issue) then either the heater inside the unit is not coming on during the wash and rinse cycles and/or the fan motor inside the door is not coming on during the dry cycle. A technician can easily check this out with the correct tools and by putting the unit into test mode.

As for the top rack dishes being dirty and there being soap left in the dispenser, this sounds like wash motor is either weak or the vario motor is not switching between the upper and lower spray nozzles. The sump assembly should be replaced for this issue.

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