KitchenAid K45SS Classic Stand Mixer Logo
Vanita Clements Posted on Dec 16, 2012

Who repairs kitchen aid mixers

Kitchen aid mixer doesn't turn on some of the time when the mixing speed lever is powered on. I think there is a short in the switch. Who can repair this?

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 6 Answers
  • Posted on Dec 22, 2012
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 22, 2012
Answers
6
Questions
0
Helped
2985
Points
14

Call the Kitchen Aid small appliance warranty office and they will tell you where the authorized repair person is that is close to you.

5 Related Answers

wrihar

  • 7 Answers
  • Posted on Feb 02, 2008

SOURCE: KITCHEN AID MIXER WILL NOT WORK

If you have had the brushes out (under the big screws on each side) verify the cut corner of the brushes are oriented properly. Look inside the hole with a flash light and you will see where the cut corner needs to be.

Ad

Anonymous

  • 849 Answers
  • Posted on Oct 31, 2008

SOURCE: Kitchen Aid Mixer

you should replace that part with new one

Anonymous

  • 478 Answers
  • Posted on Mar 11, 2009

SOURCE: my kitchen aid mixer makes a clicking sound when it is on

Check the motor brushes. You'll see two black plugs with flathead screwdrivera small one, Unscrew to check, if only springs or very worn,youll,know.Its a maintenance problem.

Anonymous

  • 235 Answers
  • Posted on Jan 12, 2010

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Anonymous

  • 235 Answers
  • Posted on Jan 30, 2010

SOURCE: my kitchen aid mixer will not mix....the motor is

Hi AKRAUSSFAN, I hate it when that happens! From the description of your mixer’s symptom your mixer’s had a transmission failure in the primary gear box or the planetary gear assembly (agitator). One of the main gears has failed, hence the loss of power to the agitator, while the electric motor still runs.
The inspection and troubleshooting of the mixer transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case KSM190P, and then select the file under Parts List (61) KSM150PSWH0.pdf (773.44 KB) (definitely check to see if this matches your mixer).

Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit”, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. I suspect your culprit gear is Illus. No. 6, Worm Gear, in Illus. No. 27, Worm Gear Bracket and Gear assembly. KA designs this gear to fail on purpose so the rest of the mixer will not self destruct.
Once apart you can check for any other unseemly wear and tear on the other gears, etc. You may find more parts that need replacement than just a bad worm gear. You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it.
Besides needing a replacement worm gear and grease, you might consider replacing the gasket (Illus. No 15), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
If you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kitchen aid mixer ksm150ps won't turn on

See following video. Fast forward to 7:30 and it shows the on/off contact. Around a minute earlier it shows the the speed lever, spring, and link.

https://youtu.be/Pi8ufwlOtqU
0helpful
1answer

The kitchen aid mixer speed # 10 turns off when using it no matter the time used. How do I fix?

The cases need to be split and the lever needs to be fixed so that it grips the notches that hold it in place. It may be a bent lever or a loose pivot screw.
Dec 15, 2014 • Food Mixers
0helpful
1answer

When itry to make bread dough in the mixer, the bowl locking mechanism doesnt work properly and the bowl moves and top of mixer jumps around how can i fix this

You need to make sure that the hinge pin is tight, turn machine completely upside down and tighten the slotted screw up inside the pedestal. If that doesn't fix it you will need to check that the locking lever is properly engaging in the slot. You may need to "SLIGHTLY" file the slot in the pedestal that the lever engages into. If you go mad with the file you could wreck the slot.
0helpful
1answer

Kitchen aid mixer power lever won't move

Hiya,

I am sorry to hear you are having problems with your lever.

I have added a link below for our help page on replacing your speed lever:

https://www.youtube.com/watch?v=y97KT98vpJ0

I have also added a link below if you wish to purchase a new speed lever:

9709276 KitchenAid Tilt Head Stand Mixer Part (also 5qt bowl lift) Speed Lever Black https://secure.kaparts.co.uk/sku/9709276

I hope this helps you :)
1helpful
1answer

The speed lever on my KSM 90 won't lock in the off position.

Do you have a manual? You can download one from Kitchen Aid, small appliances. There should be a schematic and how to that will help.
0helpful
1answer

I have a Kitchen Aid k45ss that was dropped a few years ago. I works fine but the speed switch doesn't want to stay in the off position so we have to unplug it. I opened the unit and the switch...

When you said "the speed switch doesn't want to stay in the off position", you meant to
say "the speed switch in the OFF position does not turn OFF the mixer", or "the speed
switch physically cannot be moved to the OFF position"?

In any case, try to adjust the mixer speeds.
Obtain a copy of the K45SS Repair Part List from Kitchenaid.com.
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
1helpful
1answer

My wife's Kitchen Aid Artisan 325W mixer has no high end speed. I tried a new set of brushes with no change. Then starting on speed 1 to 2 and from 2 to 4 you get a nice speed increase the speed the...

You need to adjust the mixer speeds. Obtain a copy of the KSM150 Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

0helpful
1answer

Where does the speed control spring go on a kitchen aid k5ss

Hi NG345, Merry Christmas and Happy New Year! It sounds like you’ve got the right part to fix your mixer, now you just want to install it correctly. The good news is that your replacement spring can be installed quite easily (OK, maybe a little effort) by yourself, if you are a DITY type person and feel adventurous, and your mixer is not under warranty. Be sure you have the Parts List manual on hand, too. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on Illus. Nos. 1, 2, 3, 4, & 5; Pivot screw, Spring washer, Speed control assembly lever, Control plate spring, and Speed Link & Cam, respectively. Your speed control assembly is attached to the bottom of the top part of the mixer’s head (or Illus. No 1, Gearcase Motor Housing, on pgs 4 & 5).
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
1helpful
1answer

Mixer revs, then shuts off, will not reset

your kitchen aid has a little device inside called the hall effect sensor. These often come dislodged or just stop functioning. If you are mechanically inclined you can replace this yourself.
Not finding what you are looking for?

622 views

Ask a Question

Usually answered in minutes!

Top KitchenAid Food Mixers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a KitchenAid Food Mixer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...