KitchenAid Food Mixers - Recent Questions, Troubleshooting & Support

It may simply be that you need to replace your motor brushes. I have added a link below for a help video on replacing the motor brushes:
I hope this helps you!

KitchenAid... | Answered on Jun 20, 2019


You may need to push your hinge pin back in and this may have become loose when mixing.

Please see the link below for a help video:

I hope this helps you fix your issue.

KitchenAid KSM90... | Answered on Jun 20, 2019

please i need help kitchen aid mixer i have no power

KitchenAid KSM90... | Answered on Jun 04, 2019


It seems from your question that your hinge pin may be loose and this is why the head keeps shaking. Please see the link below for a help video on your hinge pin:

I have added below our super hinge pin link if you are interesting in purchasing one:
KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit

I hope this helps you!

KitchenAid Food... | Answered on May 21, 2019

If it's just the wire beater attachment, then it's possible it's oxidation from the metal/aluminum. Did you put it in the dishwasher? The manual says not to put the wire beater in the dishwasher. Hope that helps.

KitchenAid... | Answered on May 17, 2019

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

KitchenAid Food... | Answered on May 16, 2019

You can buy the food-grade grease and get the free service manual from the following website. They also have a Kitchenaid mixer repair person to ask questions of.

KitchenAid... | Answered on May 16, 2019

Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA

KitchenAid Food... | Answered on May 16, 2019

If you are lucky and the fuse blew straight away, the filter capacitors will have taken the power and a qualified electrical engineer will be able to repair it for you. Unlikely for the motor to blow instantly.

KitchenAid... | Answered on May 13, 2019

Pull the back off and there will be two screws at the top of the Speed Control Plate and a 3rd screw at the bottom. Tighten the top two screws down. Let me know if it works.

KitchenAid K45SS... | Answered on May 12, 2019

Hi Gail. Kitchenaid no longer has a Parts List for your model. This means that they consider it obsolete. Do an Internet search for parts. You may get lucky. Good luck!

If this solution has assisted you, please rate it. ricardok45

KitchenAid... | Answered on May 10, 2019


It sound like the hinge pin keeps making its way out, which can be fixed by tightening grub screw that sits inside the pedestal (you will need to turn the mixer around) or you could purchase a Super Hinge Pin, which will NOT work its way out - please see the relevant links below:

You can purchase the Super Hinge Pin here:

KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit

ALSO - it sounds like you need to adjust the head height of your mixer - please see the link to our help page below:

KitchenAid... | Answered on May 10, 2019

I had the same problem. Part #25, the "control plate assembly" It has a set of points on the lower, inside. These points turn the motor on. You can watch it as you go from off to stir. If at that setting the motor doesn't start, be very careful and bend the lower point contact up just a bit. The 2 points should make contact earlier, and turn the motor on.

KitchenAid... | Answered on Apr 07, 2019

Did you buy it new? If so, use the warranty, just call their customer service and they' you out!

KitchenAid Food... | Answered on Mar 31, 2019

Unfortunately, this happens a bit. See the Service Manual which will show its replacement:

KitchenAid Food... | Answered on Mar 28, 2019

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