I)HP Desktops, Laptops donot provide recovery cd's when u buy ur system but it is already built in your system if you to use it try clicking on start button and explore "recovery manager"(idont know the path) you will be able format ur system with this recovery manager(all the system setting will return to factory settings.....)
ii) however if you recovery cd you have to call hp customer care, their toll free no is : 18004257737 and ask the customer rep to provide recovery cd(either they will charge u for that or provide it for free through shipping), if you want it free( i will tell a trick), say the customer rep that i am unable to perform recovery by the recovery manager which is already present in my system....i think it is currupted and something like(in this case they will provide it for free....otherwise you have to purchase it from them....)
Note:
Recovery CD or Recovery Manager
usually Recovery Manager is software which is inbuilt in your system(it will be in start--->all programs---->Recovery Manager----->)which will recovery your system or bring back your system to the original factory settings, if this goes bad ..................
you can depend on recovery CD provided HP to perform recovery on your system ..............
Thanking you,
M. Sridhar
Normally hp has a partition on the hard drive to recover windows. You need to check the software and see if thats built in. If not you should call hp and they can send you the recovery disk.
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RECOVERY SETUP
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