My computer does not shut down

Most laptops have a factory reset button on the bottom that can fix these issues.

Try using the Last Known Good Configuration:

Remove any CD or DVD from your computer, power down, then power up.

Do one of the following:

• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by shutting down and restarting your computer.
• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration (advanced), and then press Enter.

If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press Enter. Windows will then resume starting normally

check your power options, both for when running on batt's or ac

Please restart the computer and press the F2 Key to enter BIOS Setup. Then follow the onscreen instructions to locate the Menu for Boot Configuration to select First Boot Device as the CD-ROM Drive or DVD-ROM Drive. Then select F10 Key to save the changes and Exit. Now insert any bootable Operating System Disc and restart the computer to boot from the CD.

If the computer is not truing in first attempt then check for the earthing is OK or not. Then check the power is correctly supplying or not. There may be a chance in loose connection of the switch of your cabinet. If the system is shutting down when you give restart, then it may be problem of power. If the power part is is OK then the operating systems is to re-installed or repaired.

Shut it off completely and restart. Depending on the make of the laptop either press a special button or press the start button without lifting the finger until it goes off. If It does not go off, simple take off the power cable and unhook the battery from the bottom of the computer. Reattach power and restart normally. With luck it will be OK enjoy your tea.
If on startup the computer gives you a baffling list of startup choices on a black screen, click the up or down arrows to choose LAST GOOD CONFIGURATION (or some similar wording). If the problem persists check how to repair the installation without losing your data using a Windows installation disc. Better ask a support technician or a tech-savvy friend about that.

Hi, it sounds like your down load has been corrupted.
Turn on computer press ESC button and restart in safe mode where you can go back to before you did the download. Delete download and try again

1. It means the normal shutdown process is not working!

2. Try to press the "Power" button continuously untill the system shuts down!

3. Restart the system.

4. Press F8 key to get the advanced booting options.

5. Select the last option "Last Known Best Configuration"!

if it don't helps tell me...tc! :)

chect the operating system maybe some files or configuration change.. try to re install the operating system,, save first you data or make back up.. in another drive.

You should go to the BIOS and load the default settings. Also, check your device manager to check if all hardware is installed and functioning properly (no conflicts, etc).