I can not get the headset to turn on.

There are a number of steps you can try to fix this issue:
1. Confirm the power supply is plugged in correctly, and the power socket to which it is connected is turned on and receiving power.
2. Remove the battery from the GN9350 headset and ensure the copper contacts on the battery and the headset itself are clean - a quick blow on both parts will be OK. You remove the battery by taking off the earhook or headband, and sliding the speaker section down towards the microphone boom - it will unclick. Reconnect the battery after you've blown on the contacts and re-pair the device as per step 3.
3. Re-pair the headset to the base: ensure the headset is docked in the base. Locate the button with two grey arrows pointing towards each other which is located on the side of the circular base section. Hold this button down for approximately 5 seconds, until you see a blue light flash on the headset itself - you can release the button once the light flashes. The headset is now paired again.
4. If the lights are still not showing up you may have a faulty battery, or a faulty headset/base.

I don't know if you've done this, but before charging the headset, you want to turn it off. On the "Take A Good Look" page from the link below for the Plantronics M100 you'll see how to turn it off. If it's still not charging right, you may need to take it back to your retailer for warranty replacement or call Plantronics at 800-544-4660 x5 x5538 for warranty assistance.

Plantronics M100 User's Guide

Good luck from Headsets Direct!

Pairing the Plantronics Explorer 220:

For most phones, select Settings/Tools, Connections, Bluetooth, On. See your phone's user guide for more information.

With the 220 headset powered off, turn on the headset by pressing and holding the call control button for approximately 5 seconds until the LED flashes red & blue. The Explorer 220 headset is now in pairing mode. If you don't see the red/blue flash, press and hold the power button to turn your headset off, and then press and hold the power button again and hold for 5-6 seconds until you see the red & blue flash.

From your phone, go to the Bluetooth menu and select "Search" or "Add Device". Your phone should find the headset which will appear as "2xxPlantronics" in your list of devices.

If prompted for the Passkey (PIN code), enter 0000. If your phone asks for a PIN/passkey, enter 0000 (4 zeros). Pairing is successful when the LED on your headset flashes blue. Your headset is now connected and ready to use.

Here is the link below for step by step instructions.

http://www.headsetsdirect.com/plantronics-explorer-220-bluetooth-pairing-instructions

Good luck from Headset Direct - 800-914-7996.

I have a problem i paused to make a call and removed the bluetooth when i got done and tried to reconnect it shows blue not even flashing or anything ive tried holding the power button to get it to come off but it has refused what can i do

Hold the "Answer/End" button on your Jabra Bluetooth headset down until the LED light on the headset turns solid blue. The location of the button may vary based on which headset you have, but its appearance will be the same; it is the button that has an image of a telephone on it.


Click on the "Settings" icon from the main screen of your iPhone 4 .

Click on "General" in your iPhone's "Settings" menu.


Click on "Bluetooth" to access your iPhone's Bluetooth menu and then click the option to turn on your iPhone's Bluetooth connection. Once your iPhone's Bluetooth is turned on, it will search for available Bluetooth devices.


Select your Jabra headset by clicking on the icon that appears on your iPhone's screen.


Enter the passkey for your Jabra Bluetooth headset. The default passkey on Jabra headsets is "0000."


Click on "OK" on your iPhone 4 to complete the connection to your Jabra headset.

Tips & Warnings



The LED light on your headset must be solid blue to pair to your iPhone. A flashing light indicates your headset is not yet in pairing mode and your iPhone will not be able to connect to the headset.

Having your iPhone 4 Bluetooth turned on will drain your phone battery faster than normal.

The following are detail instructions on how to Pair (sync) a Plantronics Bluetooth Headset to your Bluetooth Cell Phone:

1 - You need to go into the device you wish to pair it and turn the Bluetooth feature first.

2 - Then you need to place the headset in pairing mode so your phone will find it.

Find your model headset in the instructions below. Once the headset is in "Pairing" mode you will then need to follow the instructions in your cell phone or Bluetooth device's user guide on how to go it to your phone and search for the headset & pair it to a Bluetooth headset.

The passkey is 0000 (4 Zeros) except models M1000 and M1500 (see below for their number )

For the Plantronics M3000/M3500 (discontinued):

Pressing and holding down the volume up key and the talk button at the same time. Hold them in together until the indicator light on the headset starts flashing red then green.

For the Plantronics 510 Voyager:



Pressing and holding down the call control button and holding down the volume up at the same time until the indicator light on the headset starts flashing red then blue.



Plantronics Explorer 320,330,340 & 350

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics 655, 665

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.





Plantronics Discovery 640, 645, 640e

Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue.



Plantronics Pulsar 590/590e & 590A & a Bluetooth device:

Begin with the headset turned off. Press and hold the call control button then power the headset on and when the indicator light flashes red and blue, release the call control button. Once the headset is paired successfully the headset will flash blue.

For the Plantronics Pulsar 590 & 590A & the Universal Adapter: Begin with the headset turned off. Press and hold the call control button. Power the headset on and when the indicator light flashes red and blue, release the call control button. Turn the Universal Adapter on. Press and hold the adapter pairing/connect button for 7-10 seconds. When adapter starts flashing red and blue release the buttons. The headset and adapter will flash blue when paired successfully.

Plantronics Pulsar 260

For the Plantronics Pulsar 260, Begin with pendant powered on.

Press and hold both the mute/play/pause button and the power on/off/pairing button simultaneously. When the
indicator light flashes red and blue, release buttons. While pendant is flashing red and blue, use the phone menu to search for Bluetooth devices and select "260 Plantronics." When prompted for passkey,
enter 0000.


For the Plantronics M2500 (discontinued):

Start with the headset powered on. Press and hold down the call control button while also rotating the multi function dial upward (away from the light) until the indicator light on the headset starts flashing red then green. When prompted for passkey, enter 0000.

For the Plantronics M1000 (discontinued):

Hit and hold the volume/mute switch in until the indication light starts blinking.


For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.

For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.

You can also use the Plantronics Bluetooth Pairing Guide

Plantronics Explorer 320
Indicator lights: Blue Light Flashing.

TheBlue light flashing indicates that your headset is working normally. There is no way to turn it off without turning off your headset.

Headset Status Headset Indicator Light

Powering on: Blue light flashes.

Powering off: Red appears and goes off.

Charging battery: Red solid light.

Low battery Red flashes.

Pairing mode: Blue/red flashes for 120 seconds.

Missed call: Purple flashes. Double press the call control button to cancel.

Ringing: Purple flashes. Briefly press call control button to answer the call. Press call control button for 2 seconds to reject the call.

Here's the link to your user guide:
http://www.retrevo.com/d/df/explorer300series_en.pdf?doc=178a4266e3e80dd257e740b75b59b3ad&ts=1265516774335

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Plug the Motorola charger into the end of
the headset.
The blue indicator light turns on when the
battery is charging. It may take up to 1
minute for the light to turn on. When the
headset's battery is fully charged (about 2
hours), the blue indicator light turns off.
1
With the headset power off, press and hold
the Call button for 6 to 10 seconds until the
blue indicator light turns on and remains
steadily lit.
Note: The blue light will flash as you press and hold the Call
button. Continue holding down the Call button until the blue
light is steadily lit.
Note: If you let go of the Call button before the blue light is
on and steady, ensure that your headset is off before trying
again.

"Begin with the headset turned off. Press and hold down the silver call control button in for 6-10 seconds. The light will flash blue first. Continue to hold the button down then release the button when the indicator light starts flashing red then blue."

I had the same problem. The many instructions available don't have quite the right details. This worked for me:

1. Turn off the BT150 by holding down the answer button about 5 sec. until the blue light goes off and is not flashing.
2. Turn on the BT150 by holding down the answer button about 5 sec. until the blue light flashes.
3. Keep holding the answer button, and press and hold the volume + button for another 5 sec. until the blue light comes on solid.