Problem:
screen indicates paper is too narrow and to load wider paper.
I have not changed the formerly used paper size (9X 11 regular photo copy paper).
How do I fix this as I can not make photocopies nor scan. I can print from my desktop.
thanks
Judy
Hi Judy,
The only document I found at HP.com that may seem to address your issue is the following:
A 'Paper Mismatch' or 'Paper too Narrow' Error Occurs While Receiving a Fax
Have a look at the suggestions on that web page and see if anything there helps. Post back you results and good luck.
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