When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes.
Copying will also not work.
WORKAROUND:
Though the memory buffer should clear itself automatically after
proceeding with the next task, like receiving a fax or starting a copy
job, these suggestions below may help you clearing the memory buffer by:
-
Add paper to the HP Officejet series paper tray
-
Clear a possible print jam and proceed printing the fax.
-
Reduce the copying or faxing resolution via the front panel's menu.
-
Use
the HP Manager to send a (group) fax or making a copy. More memory is
available this way, as the HP Manager utilizes the PC memory. When
sending a group fax, the HP Officejet all-in-one's memory is filled to
capacity. To copy in color is only possible from the HP Officejet
Manager.
-
Press
START to clear the message. If this message persists, unplug the power
cord, and after at least 15 seconds plug the power cord in.
CAUSE:
The HP Officejet series memory may be full due to:
Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity.
No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer.
Print jam while receiving a fax or copying. The data is still stored in the buffer.
System error displayed on the HP Officejet display window.
SUMMARY:
The
HP Officejet series will not fax or copy without
sufficient memory to store the data of the page in the buffer before
printing the receiving fax or the copy.
Where do you see this "memory is full" message, on the LCD screen on your printer or on the computer itself?
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