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Posted on Oct 08, 2008
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Whirlpool side by side refrigerator not cooling

Freezer is fine the refrigrator is 50-65 does not get colder than 50.the evaporator fan is working but it seems to be blowing very little air Have a 1998 Hotpoint Model # CTX16CAZDRAD Serial # ZS738209. The refrigerator is not cooling. Temp is at 66 degrees with setting at 5. The Freezer is working, but it seems to be running all the time. Please help!

  • Anonymous Mar 19, 2014

    refrigerator not cooling, staying at 65 degrees, heard a clicking and buzzing sound but freezer is working

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  • Master 750 Answers
  • Posted on Oct 08, 2008
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Joined: Sep 11, 2008
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Hello danielscynt,
Welcome to Fixya,

You said, freezer is fine the refrigerator is 50-65 does not get colder than 50.the evaporator fan is working but it seems to be blowing very little air
Have a 1998 Hotpoint Model # CTX16CAZDRAD Serial # ZS738209. The refrigerator is not cooling. Temp is at 66 degrees with setting at 5. The Freezer is working, but it seems to be running all the time. Please help!

There are a few things that come to mind!

The Freezer is working, but it seems to be running all the time, you said!.
This could be a bad thermostat!

But lets try some simple maintenance first!
Is your freezer packed too the hilt with packages???????
Where the articles cover the air vents in the freezer?

The freezer and the fridge share the cold air and the passages must not be blocking the cold air from moving out of the freezer!.Search your freezer !

Also your fridge is 10 years old!
Did you ever remove the plastic grille at the bottom of the fridge along the front, and GENTLY run a refrigerator brush along the black metal tubes running back and forth under the fridge?
( You can buy this brush at any hardware store $10.)
They must not be covered in ten years of lint and dust. These narrow tubes carry the freon and run in this parallel fashion back and forth, so they are cooled by the air being **** through them.
if not and they overheat your fridge will get warm.

If the tubes are found to be covered or submerged in dust sometimes I have found them one to two inches thick in dust, and sometimes they are even not visible until you clean the dust out.
Then it will take 10 to 24 hours for the system to get back to full working temperature again. As long as the heat did not cause permanent damage!

if these are not the answer, then you may need a hands on diagnoses!
BUT, most of the time these two things are what I find!

Let me know how it goes!!!!!!!!

Thank You for asking my advice!
Huuum
Please remember to leave a rating for me!

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