I believe you have already checked the color cartridge.
I guess you have set the option to print only in Black.
You help you correct the problem, we'll need to know your OS.
In XP, you can right-click your printer in 'Printers and Faxes'. Select 'Properties from menu. In printer properties, select 'Printing Defaults'. Check for printing in Colour/black options and correct the issue.
Good luck! and let me know if you need further help.
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