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You posted under GE model JTP18 which is a built in oven. Please post your full and correct model number. (on ranges, usually found on a sticker on the frame just behind the drawer panel.) You posted under GE model JTP18 which is a built in oven. Please post your full and correct model number. (on ranges, usually found on a sticker on the frame just behind the drawer panel.)
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on my stove i get spark on all four burners no matter which one is turned on and that spark continues until i turn the burner down from the "light" position.. that's the way mine is made to work..
Jul 2, 2012 - Uploaded by SamuraiRepairman
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the bulb i am sure is ok . but you have had a power failure to the burner . it could be the burner itself . if all the burners do not work the power to the range may be the problem .. ck the main fuse and make sure the 220 power is ok mm
The glass top can be fixed. You will need to call a parts dealer to order. They usually run a couple hundred dollars. If you are going to replace yourself than you will need to pull the stove out and disconnect power. Than remove the side panels and it allows access to the screws holding the glass top in place. Be extremely careful when replacing these. They can break easily. Make sure you place burners and everything on the new one exactly how they are on the old one. Easy way of doing this is have a couple big towels and set next to each other and switch parts there. Remember that when you put it back together to clean it with glasstop cleaner before you use the stove.
There is an upper and lower burner, since it's not heating at all it's either your gas control valve or your temperature control board.
Note: If you have Sears service come out to repair your stove beware, We had them fix our stove. They told us there would be a $65 charge for them to come out but if we had the repair done it would be included in the repair price. Instead after they had our stove torn all apart they told us we would have to pay both charges or they would just leave with our stove in piece and we would still owe them the $65.
Unfortunately no your ceramic glass top cannot be repaired and will have to be replaced. as for the burners as long at the metal heating part of it isn`t damaged and its just the outer white coloured insulation that is cracked or chipped this is okay and still operate normally.hope this helps
My initial attempt at solving the problem was to contact the GE customer service phone line. When I explained the problem, the representative had no clue how to solve it, and referred me to the service organization. The representative at the service organization was equally clueless, and suggested scheduling a service call at $100 plus parts and labor.
This is all quite disappointing; these customer and service representatives obviously have no training in solving the simplest of problems. This is okay if GE's goal is to maximize service revenue. But, I can tell you I would be very unhappy to have a technician visit my house, for $100, only to be told I was using a pot or a pan that was designed incorrectly for a glass cook top.
I solved the problem by going to the web site www.geappliances.com, opening the user manual, and looking under trouble shooting. The first problem mentioned is exactly as described above. The problem is inappropriate cooking appliances. It is not possible to transfer heat efficiently if the pot you're using has a rim or lip on the bottom. That is, the pot must sit flat on the glass cook-top, it cannot be raised off the cooking surface by a lip that elevated the pot from the surface. These pots are designed to be used with gas flames, not a glass cook top.
You can buy replacement tops for your range. Check with your manufacturer for local parts distributors or service locations and they should be able to find you one. There is also online part stores that sell them like http://www.partadvantage.com/store anywhere from 150-400$
You posted under GE model JTP18 which is a built in oven. Please post your full and correct model number. (on ranges, usually found on a sticker on the frame just behind the drawer panel.)
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