Okay the first thing even though your question is very general and we really don't know the specific probably having if you're installing an auto 64-bit you need these operating systems listed below make sure you have one of those operating systems it must be 64-bit you need to check if your operating system is 64-bit before you can stop go to the Run command on your operating system and type winver then enter an then enter and see if and seethe computer is if the computer64bit if it is not 64-bit you need a 64-bit computer first and foremost if you're having other problems you need to give us more details before we can help
If you're having a license key issue you may not actually own software or maybe counterfeit you need to contact Autodesk in that case good luck
The 64-bit version of Maya 2010 software is supported on any of the following operating systems:
- Microsoft Windows Vista Business (SP1 or higher)
- Microsoft Windows XP x64 Edition (SP2 or higher)
- Red Hat® Enterprise Linux® 5.3 WS operating system
- Fedora™ 8 operating system
The following web browsers are supported for Maya 2010:
- Microsoft® Internet Explorer® 6.0 internet browser or higher
- Netscape® 7 web browser or higher
- Apple® Safari® web browser
- Mozilla® Firefox® web browser
Hardware
At a minimum, the 32-bit version of Maya 2010 software requires a system with the following hardware:
- Windows: Intel® Pentium® 4 or higher, AMD Athlon™ 64, or AMD Opteron™ processor
- Macintosh® computer: Intel-based Macintosh computers
- 2 GB RAM
- 2 GB free hard drive space
- Qualified hardware-accelerated OpenGL® graphics card
- Three-button mouse with mouse driver software
- DVD-ROM drive
- Maya Composite media cache requirements for playback:
- 10 GB minimum, 200 GB recommended
- HDD: IDE, SATA, SATA 2, SAS, SCSI
At a minimum, the 64-bit version of Maya 2010 software requires a system with the following hardware:
- Windows and Linux: Intel® EM64T processor, AMD Athlon 64, or AMD Opteron
- 2 GB RAM
- 2 GB free hard drive space
- Qualified hardware-accelerated OpenGL graphics card
- Three-button mouse with mouse driver software
- DVD-ROM drive
- Maya Composite media cache requirements for playback:
- 10 GB minimum, 200 GB recommended
- HDD: IDE, SATA, SATA 2, SAS, SCSI
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