GE PFS22SBSSS Stainless Steel French Door Refrigerator Logo
Posted on Sep 12, 2008
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Lights are on controls on not cooling

My GE french door fridge is not cooling at all and the freezer is not working. The ice tray is full of water but the lights and controls are still working. What going on?
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john gagnon

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  • Master 943 Answers
  • Posted on Sep 12, 2008
john gagnon
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Joined: Sep 11, 2008
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Hi thanks for the question Your fridge is stuck in defrost cycle replace defrost timer. THanks for the Question The appliance doc

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One solution:
This can happen if door has been left open. To solve:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
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5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
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