20 Most Recent Janome Memory Craft 9500 Computerized Sewing Machine - Page 5 Questions & Answers


Please TRY the solution BEFORE giving your considered rating.
Specific detail on bobbin case adjustment (with picture) near halfway down reply, the remainder will help you achieve a balance of top and bottom tensions.

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.

The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle, 
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your projects). 

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension. 

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean 
the hook race area (where bobbin case sits) 

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned. 

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all 
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at 
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is, 
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine 
case....no case ? then make some sort of cover ! 

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with 
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the 
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !
 
 

www.bargainbox.com.au 

Janome Memory... | Answered on May 20, 2009


here's how I do it.
1. Get the design into jef or sew format (the only kinds janome reads). You probably already knew this, but some newbies try to use pes or art files.
2. Save it onto your computer (and remember the name of the file). I have a folder in my computer labelled "embroidery files" and then have subfolders dividing up those designs - such as animals, flowers, fonts.
3. Hook your sewing machine up to the computer via the USB cable.
4. Pull up your Janome "Easy Transfer" program (it came as a CD with your machine - this is NOT the customizing software).
5. Use that program to find your embroidery file. It's not going to show sew and jef in the same file - you'll have to switch back and forth.
6. On your sewing machine, click on the bottom button (under the screen) that shows the computer to the sewing machine (the third one).
7. Now click on the computer software "write to machine" or whatever it's called (it will be on the top tool bar).
8. Your file will be written to the sewing machine's memory and organized by the embroidery hoop size (A, B, C).
9. It will stay in the sewing machine memory until you use the cable hookup to delete it (reverse of the writing).
10. The 10001 software ate lots of the resident memory in the sewing machine - you can't store as many designs in it as the 10000 would allow. That's perfectly ok, as it only takes a few moments to move designs in and out of the machine.

To be perfectly honest, I vastly prefer doing the USB cable transfer to using the memory card jammed into the card reader deal. It's easy and quick.

Janome Memory... | Answered on Mar 23, 2009


machine must always be threaded with needle in up position and pressure foot raised if not thread will not pass between discs this is the cause of your problem.
mary h

Janome Memory... | Answered on Jan 06, 2009


Unplug, remove the base and locate the collar on the lower shaft that is attaced to the metal rod and reverse button.
It should move freely but is probably jammed with dust and old oil.
A spray lubricant may work best, jiggle the collar by hand to try and free it,......you may need several applications and some patience, I have had them on the bench for several days in rare cases, some, very few, do not come good.
Have an old rag or tissues surrounding the shaft to catch overspray, and work in a well ventilated area. www.bargainbox.com.au

Janome Memory... | Answered on Nov 28, 2008


The solution that I found last night was the thread tension. I have never touched the dial, only had it set on 'auto." When I started playing with it, I realized the top thread should be really easy to pull through the machine and it wasn't. I started turning the dial (to 3 or 4) and the thread slid through the machine perfectly. No more birds nest! I really thought it was bobbin initially because of the horrible sound it was making.

Janome Memory... | Answered on Sep 19, 2008


This machine needs to go to the dealer for service. Check to see if it is covered under warranty.

sewman7

Janome Memory... | Answered on Jun 19, 2008


Hi,

There is an adjustment on the side of the black bobbin case.

Remove the needle plate, to gain access to the case. Lift it out, noting how it is positioned! On the side of it , there are two screws, one is the adjustment screw - its the one that sits out more. To increase tension, turn it clockwise 1/8th of a turn, reassemble and test sew. (make sure the top thread tension is back to where it should be). Repeat if required. DO NOT adjust too much at a time!

Good luck

Janome Memory... | Answered on Oct 22, 2007


You can change the needle position for some stitches with the needle position key (this is also the zig-zag width adjustment key). See page 13 (page15 of the PDF) of the Memory Craft 3500 manual for the list of straight stitches that can be moved to the right, left or centered. Janome has this manual on their retired machine support page: https://www.janome.com/support/retired-machine-manuals/ . It's in the Computer Models section. The current link to the manual is https://www.janome.com/siteassets/support/manuals/retired/computer/inst-book-mc3500.pdf .

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Jun 13, 2019


You'll need to replace the screen or the ciruit board.

Janome Sewing... | Answered on Jun 10, 2019


Hello Brinto

This is a close model to the Janome 808A manual. It will still be useful for you.
https://www.manualslib.com/manual/522797/Janome-Sewing-Machine.html#manual

Happy stitching
Sewingirl/

Janome Sewing... | Answered on Jun 10, 2019


Is this, https://www.hobbycraft.co.uk/janome-4400-sewing-machine/601437-1000 , the machine that you have? If so, then you don't lower the feed dogs. Instead, you cover the feed dogs with the darning plate. The darning plate was among the original accessories that came with the machine. You can purchase a replacement from most sewing machine parts shops. I believe that most Janome sewing machines that use a darning plate use the same part. Here's one source: https://www.sewingpartsonline.com/darning-plate-kenmore-735801008.aspx .

I hope this helps.

Cindy Wells

Janome Sewing... | Answered on Jun 10, 2019

Not finding what you are looking for?
Janome Memory Craft 9500 Computerized Sewing Machine Logo

104 questions posted

Ask a Question

Usually answered in minutes!

Top Janome Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1134 Answers

Douglas Plant
Douglas Plant

Level 2 Expert

220 Answers

Irene Tulloch

Level 2 Expert

491 Answers

Are you a Janome Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Janome Sewing Machines

  • Janome Sewing Machines

Most Popular Question

put space between letters m c 9700

  • Sewing Machines
Loading...