20 Most Recent Canon PowerShot SD100 / IXUS II Digital Camera - Page 3 Questions & Answers

Push to zoom in button to get back to the original single frame and get rid of segmentation.

You may have accidently removed the photo programs you were using. Check to see if the software programs are indeed still on your computer by searching by name. If it or they are there , open one of the programs before you connect the camera and it should automatically download.

If they have been removed use the disc that came with your camera to reload the software program.

try updating the firmware for your camera

Hi there,

have you dropped the camera or any like incidents happen??

• do try also removing the camera battery & memory card for 1 hour.
• put back the battery w/out the memory card, and test it again.

Update me again here.

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Try shining a very bright (Preferably an ultrabright LCD) flashlight directly into the lens while the camera is on. Hold it there for a few moments. Do you see anything on the display yet?

See this link:
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=9825&keycode=2112&id=48264

There is a problem with the CCD image sensor for the following cameras:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)

Malfunction:
It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image.
Canon's Response:
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

I am checking out the following :

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

I believe you are referring to the PowerShot SX100 IS, as there is no SD100 IS. And yes, it does have the date stamp option while the image size is set to the postcard mode.

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

most digital cameras don't use film

See this link. This Canon service notice is effective world wide, and if Canon determines that your problem is due to a CCD image sensor failure (yours are the classic symptoms), they will repair your camera at no cost, regardless of warranty status.

error with cannon powershot sd100, lcd is black,. how do you reset the camera.

Go to this website and read the advisory. This is a known issue...

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=9825&keycode=2112&id=48264

There are instructions on getting this repaired free of charge.

change batterys, black screen would suggest a loose connection or faulty screen, hows your warranty?
you can get a free repair estimate from http://www.advancecamera.com/repair if you are outside of warranty and you are sure that its not simply turned off from settings.

Perhaps the lens got bumped (if the camera was one when it was dropped) and is out of place. Mine did the same and I sent it in (it was within warranty) and Canon fixed it.

Hold down the menu button while camera is on.

it's sounding like a bad ccd imager, could be a connection problem however. if it is the imager it will most like cost more than it's worth to get it fixed. $200 to $250 ballpark.

Try clicking the Disp. button a few times until the display turns back to normal, it might work, if not it must be a more serious issue, this is the simplest solution I have. Good Luck!

Affected products: - Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50 - Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*) *Models added as of Oct.31, 2006 Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected]