20 Most Recent Plantronics Voyager PRO Bluetooth Headset - Page 3 Questions & Answers

It sounds like the wireless link between the phone and headset has been compromised. Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone any pairing information for your Voyager Pro headset and pair it again to your phone, following carefully the instructions on the link below for the Plantronics Voyager Pro.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Check to see if their is any interference going on around your headset. When trying to turn on make sure it is together. Otherwise the headset may need to be replaced. Return to place of purchase if this is still under warranty.Good luck from Headsets Direct!

You can try letting the battery die completely (this make take a week or so) then plug it back into the charge and let it recharge fully. I would delete/disconnect headset from your phone in the mean time. Once headset is fully charged again put it and phone in pairing mode and see if it will work properly for you this time. User guide listed below.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

There could be interference from other Bluetooth devices on your phone. I would delete or disable them from your phone. You can also try taking the battery out of the phone for about 30 seconds and then try relinking the two. User guide listed below.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Please remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone any pairing information for your Voyager Pro headset and pair it again with your phone, following the instructions on the link below for the Plantronics Voyager Pro.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Try deleting the headset from your phone's menu, turn your headset & phone off. Wait a few seconds then turn power your phone back up. Now try repairing the two and see if that makes a difference.Good luck from Headsets Direct!

Here is a link to the user guide if you need it.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

The VoyagerPro headset does not have a reset feature other than turning it off and back on. The VoyagerPro will only link to two active Bluetooth devices at any one time. If you have purchased a new phone, it should just be a matter of activating the Bluetooth feature on the phone and headset and syncing them to each other. If the older phone is causing you issues when pairing the new phone, just delete the headset from the old phone. That should take care of the problem.Good luck from Headsets Direct!

Make sure that it has a good connection, try to re-pair the headset to your phone. Before running through the pairing process, be sure to totally delete the headset from the phone's menu. You may want the headset turned off for this process. Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.Plantronics Voyager Pro Pairing InstructionsGood luck from Headsets Direct!

Try to re-pair the headset to your phone to make sure that it has a good connection. Before running through the pairing process, be sure to totally delete the headset from the Blackberry's menu. You may want the headset turned off for this process. Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.Plantronics Voyager Pro Pairing InstructionsGood luck from Headsets Direct!

The instructions on the link below will walk you through the pairing process:Plantronics Voyager Pro Pairing InstructionsGood luck from Headsets Direct!

One thing you can try is to power down and then power the headset back up. The instructions are on the link below for the Plantronics Voyager Pro, particularly the page "Listen To The Voice."Plantronics Voyager Pro User's GuideIf that doesn't help, then you have a bad processor in the headset. It's still under warranty so contact Plantronics at 800-544-4660 x5 x5538 for warranty service.Good luck from Headsets Direct!

Once you make your iPhone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.Plantronics Voyager Pro Pairing InstructionsGood luck from Headsets Direct!

Try deleting the headset from your phone. Once that has been done remove the battery from your cell phone. Wait a couple minutes. Now replace the battery and turn you phone back on. Re pair back to the phone, if this continues you want to try on a different phone. If the problem continues then you have a bad headset, if this is under warranty return to the merchant it was purchased from.Good luck from Headsets Direct!

If you hold down the power on button while plugging in the a/c adapter charger, this should force the headset into a power cycle on the headset and correct the problem.Good luck from Headsets Direct!

It sounds like it may be broken, If this is under warranty return to the retail merchant this was purchased from. If this is not under warranty you might want to get a hold of Plantronics.Good luck from Headsets Direct!

If you have the Plantronics Voyager Pro headset, you should be using the ac adapter that came with the headset ( model 79414-01 ). If the headset will not charge, it could be broken or the internal battery may be worn out. Keep in mind that the Voyager Pro has a one year warranty, and Plantronics will replace it within the warranty period. Plantronics Voyager Pro HeadsetAC Adapter for Voyager Pro HeadsetGood luck from Headsets Direct!

You want to remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone pairing information for your Voyager Pro headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Voyager Pro. That should get some sound back in your headset.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Make sure the headset is turned off and then activate Bluetooth pairing mode by pressing the Power button. The LED flashes red/blue to indicate pairing mode.Good luck from Headsets Direct!

Make sure that your Blackberry's headset mode is activated. If the headset mode is turned on in the Blackberry menu and settings, you may also need to re-pair the headset to your phone to make sure that it has a good connection. Before running through the pairing process, be sure to totally delete the headset from the Blackberry's menu. You may want the headset turned off for this process. Once you make your Blackberry discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.Plantronics Voyager Pro Pairing InstructionsGood luck from Headsets Direct!