Plantronics Voyager PRO Bluetooth Headset - Answered Questions & Fixed issues

Plantronics has a webpage for helping with this: http://www.plantronics.com/us/support/myheadset/myheadset-updater.jsp That should be the correct page for your model. Let me know if that doesn't work. All the best to you, Kerry Hostetter

only hope maybe is to find some rubbing achohol with high alcohol content and drip it in the circutry alcohol will evaporate quickly along with the water dont know if it will work if the speaker material is warped :/ i tried this method on a camera i dropped in water worked fine afterwards hope this helps you

not serviceable

soldered into the unit not serviceable

Go into your Motorola Q's phone menu and delete the VoyagerPro, then turn that phone off. Now try relinking the VoyagerPro to your new phone.Plantronics Voyager Pro+ User's GuideGood luck from Headsets Direct!

So if it won't charge, it may be that the charger is bad, and you may not have a way of charging it to find out if it is the charger or the battery. If it is the charger you can get a new one, there is a link below to the right part. If it is the headset and it is still under warranty return it to the vendor.Plantronics 79414-01 AC AdapterGood luck from Headsets Direct!

The link below of the user guide for the Plantronics Voyager Pro has the instructions for removing and attaching ear buds.Plantronics Voyager Pro+ User's GuideGood luck from Headsets Direct!

Please bear in mind that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Make sure the phone doesn't have any bluetooth interference loaded on. On the link below for the Plantronics Voyager Pro look at "Listen to the Voice" for turning the headset on and off to reset for pairing and follow the pairing instructions in the manual.Plantronics Voyager Pro+ User's GuideGood luck from Headsets Direct!

Please bear in mind that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Once you've done that, follow the simple instructions on the link below for the Plantronics Voyager Pro. Once you have your phone prepared for pairing, the process is pretty standard.Plantronics Bluetooth Pairing InstructionsGood luck from Headsets Direct!

I would first suggest deleting the headset from your phone, then rebooting your phone and then try repairing the headset to your phone to see if that helped.Good luck from Headsets Direct!

I would suggest deleting the Voyager Pro from your phone. Turn your phone and headset off and then back on after about 30 sec. You will need to reconnect the headset to the phone again. Use pass code 0000 (4 zero's) if you phone ask for it. See page 8 of user guide for further tips. User guide attached below.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Per Plantronics: The Voyager Pro is not a moisture resistant headset. So if you have worn the headset during work outs or outside in excessive heat it could cause it to fail.The only solution is to have the headset replaced if still under Plantronics one year warranty.Good luck from Headsets Direct!

I can only think that this is not paired up, by the blinking pattern it sounds like it needs to be repaired back up.Below is the link for the Explorer 320 User's Guide, which may help you.Plantronics Explorer 320 User's GuideGood luck from Headsets Direct!

What you probably need to do is turn off, then on, the headset. In today's push button happy society, sometimes we don't always follow the instructions the manufacturer provides. Please follow the instructions carefully in the link below for the Plantronics Voyager Pro+, paying particular attention to "Listen to the Voice" and "Tips." You should be up and running in no time.Plantronics Voyager Pro+ User's GuideGood luck from Headsets Direct!

Make sure that it has a good connection, try to re-pair the headset to your phone. Before running through the pairing process, be sure to totally delete the headset from the phone's menu. You may want the headset turned off for this process. Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions:Plantronics Voyager Pro User's GuideGood luck from Headsets Direct! http://www.headsetsdirect.com/plantronics-voyager-pro-bluetooth-pairing-instructionsAlso if you have a different phone available just to test, see if it does the same thing.

Try deleting your Plantronics Voyager Pro from your phone and then repair them to each other. Sometimes this does correct any issues you may be having. The link for the user guide is included below.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

It sounds like a phone issue, and the headset is a trigger. Please remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and take the battery out for a few seconds, then replace the battery and turn it back on again. You'll need to purge from the phone any pairing information for your Voyager Pro headset and pair it again to your phone. Carefully follow the instructions in the link below for the Plantronics Voyager Pro.Plantronics Voyager Pro Plus User's GuideGood luck from Headsets Direct!

If your are charging through the USB port, and you have put it in wrong at all at any time, the connection will be shot and it will not charge. If this is still under warranty try to see if you can get it replaced.Good luck from Headsets Direct!

It sounds like the wireless link between the phone and headset has been compromised. Remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone any pairing information for your Voyager Pro headset and pair it again to your phone, following carefully the instructions on the link below for the Plantronics Voyager Pro.Plantronics Voyager Pro User's GuideGood luck from Headsets Direct!

Check to see if their is any interference going on around your headset. When trying to turn on make sure it is together. Otherwise the headset may need to be replaced. Return to place of purchase if this is still under warranty.Good luck from Headsets Direct!