20 Most Recent Pride Mobility Products Go-Go Elite Traveller 17AH Battery Pack Questions & Answers

You may need a new charger

Hi call pride mobility 61 3 8770-9600 or email [email protected]

You need to contact the manufacturer of the scooter

I just fixed this problem in a Go Go Elite that was less than 6 months old. We would plug in the charger and the "charge" light would not turn on, just the "power light" I took out the battery pack (check manual for instructions), removed the cover (8 philips head screws) and checked the voltage on the two batteries. One read 4.5 volts and the other 4.7 volts. They should both read at least 11 volts, ideally 12 volts. Evidently the Pride charger will not work if it detects that the batteries are too low. So I took out one battery at a time and connected a 12 volt auto trickle charger to it for 3 hours on each battery. Checked voltages and it brought them back up to 11.5 volts. I reinstalled the battery pack and then connected the Pride charger and THEN it showed a "Charge" light. I left the pride charger on for 12 hours and it brought it up to full charge.
Advice: Don't let your batteries get too low or the factory charger will not work.

Turn the battery pack up side down and you will see holes around the outside of the case. With a long (12") Philips screw driver, remove 8-10 screws. carefully turn the pack back on it feet and the lid will come off. Be careful with the wires inside the battery pack and make a note of where they go.

Turn the battery box up side down and with a long Philips screw driver unscrew 8-10 screws. after removing screws, carefully put the box the right way up and remove lid. Mind the wires and becareful to note where they go before disconnecting them.

Hi, the ideal situation is to charge them with a known good charger Regards Rob www.gewizrepairs.co.uk

hi, this is the place to look http://www.pridemobility.com/resourcecenter/index.asp Regards Rob www.gewizrepairs.co.uk

hi, And you're sure the charger's okay ? , check the fuse located within the battery pack ... Regards Rob www.gewizrepairs.co.uk

hi, And you're sure the charger's okay ? , check the fuse located within the battery pack ... Regards Rob www.gewizrepairs.co.uk

Use compressed air to blow dust and rust out of the brake assembly. If the noise persists you may need to disassemble the brake, clean it by hand - especially the brake pad. You may also have the armature nut misaligned at the brake tearing the brake pad apart. Loosen it when you are cleaning the brake and then remount it 1/32" back away from the back end of the brake.

I would check the to see if the batteries are overcharged. You can tell this by looking at the sides of the batteries. If they are "swollen" and have distorted the battery shape, that is being caused by the charger. I had the same problem and needed to by new batteries and a new charger.

I keep asking this exact question, and have come to the conclusion that the answer is the same as how long is a piece of string. I got a load of answers ranging from 10 miles(bit of a nonsense - my cronky old rascal taxi did that!) up to 18 miles, which I feel is a bit optimistic unless it is all on dead smooth dead flat surface with the wind behind you. Be glad to hear a definitive answer, and havea speedo fitted to my Travelller!