20 Most Recent Pride Mobility Products Go-Go Elite Traveller 17AH Battery Pack - Page 2 Questions & Answers

Hello Bruce,if you contact a local dealer for your scooter.Ask them to download you an owners manual,there will more than likely be a small fee for this.Alternatively visit the Products website & ask the same question,this may be a better option as there may be no fee.They could send you 1 in the post.I hope this has helped you,Colin.

The 17 amp hour batteries on this scooter rarely last more than 1.5 years. If the batteries are 4 years old, find some replacements on-line. With a long phillips screwdriver it is easy to open the battery box and replace the 2 batteries yourself. You should check the 2 fuses to make sure they are not burnt open and are making good contact. Hope this helps

Sounds like you have weak batteries or a bad brake. You can measure the brake resistance at the connector between the front and rear halves of the scooter. The brake is good if the resistance measures between 30 to 65 ohms.
You should load test the batteries to see if they are good. It takes battery power to run the motor and release the brakes. Weak batteries will cause the brakes to drag and the scooter to run slow.
A new brake costs about $70 and new batteries start at $40 each.
If you do not have a beep fault code, nothing has burnt out yet. I would have the scooter checked out soon by a qualified technician. Hope this helps.

No sorry just one size for the 17AH batteries

Well if the scooter wasn't charged regularly while it sat for 3 months then the batteries are probably weak and will need to be replaced. These smaller batteries will not tolerate not being charged regularly and unfortunately one or both batteries has gotten weaker and does not hold a charge like it should when new. Sorry i can't give you a better answer Remember to charge the new batteries before use and if you are not using the scooter regularly (daily) always put up fully charged and charge at least once a week. If you use it daily charge the scooter when you go to bed and unplug when you get up in the morning. If you do this you should get good use out of your batteries. Hope this helps

you need to use an electric screwdriver or regular one with long narrow blade, then turn the batter housing over and insert the driver into the holes on the bottom of the case. Use slow speed in the counterclockwise direction, you will feel the screws release as there will be a clicking sound. Seperate the case and disconnect the batteries. Charge them on a car battery charger, put the batteries in parallel by using jumper cables then hook chargers to the batteries. Sometimes the scooter charger will not fully charge. Use 6amp or lower setting while charging. Also check and see if the fuse is blown or not inserted all the way.

We have had problems with scooter batteries from time to time and the repair man said to take apart the battery case and disconnect the batteries and use a car charger. I put the two battery in parallel and used a amp battery charger. This worked fine.
Don't run your scooter batteries all the way down when using the Go Go as the scooter charger won't always bring them up to full charge and you may have repeat this. Also running the batteries all the way down shortens there life.

In my experience the cheapest batteries are not necessarily the best. The small 17 Ah batteries for this scooter should be AGM (Advanced glass mat). The less expensive batteries will last you about 6 months or more. The AGM batteries should last 1 year or more but they are more expensive. Shop around on-line and you should be able to find them locally at a good price. They are easy to replace but it requires a long #1 phillips screwdriver to get the battery box screws out. If you do it yourself or have a friend do it you will save on the labor cost which can be significant. I have seen them on-line from $34 to $179 so be sure to shop around. Hope this helps.

It sounds like the batteries have gone bad and need to be replaced.

The batteries contain a gel that needs to have current run through it on a regular basis (at least 8 hours once a week) or it will solidify. If you attach the charger, what will most likely happen is the green light will either stay green or go to green after a very short time. When you turn on the power chair, nothing happens. The charger will indicate the batteries are full, but instead of being full of pwer, they are full of crud. Your warranty will most likely not cover replacment as this is due to customer neglect, but your insurance may still cover the replacement if you can wait for the process to go through. Otherwise, you will need to replace the batteries on your own. Good luck!

The tires slip on the very polished surface and that is detected by the safety system as a dangerous situation and shuts down the chair to prevent accidents. You must replace the tires, the one you have now are aged and the rubber is worn out. You can order new ones directly at the manufacturer.
http://www.pridemobility.com/contact.asp

Keith You have to remove the seat from the scooter and then lift the battery pack out of the frame. On the front of the battery pack there should be a charger port where you can plug in the charger into the battery pack when you are inside. Plug your charger into the battery pack first then plug it into the receptacle. When fully charged unplug from the receptacle first then unplug it from the battery pack. In other words always have the charger unplugged from the power when plugging and unplugging it from the battery pack. Velcro is holding the pack down so you might have to give it a good yank to get it off the frame. Hope this helps

Charge the batteries fully and remove the battery pack from the scooter. About once a month charge the battery pack. It shouldn't take long to charge since you are not using the scooter Don't overcharge when the light on the charger turns green turn it off and unplug it from the battery pack. This should keep the batteries fully charged and fresh when FIL gets back home. Hope this helps you

These battery packs are general held in place with velcro. Just pull up and it should come out. You will hear the velcro snapping as you pull up on it. Make sure you line it up properly when you install it. The battery contacts must be touching one another

battery cells damaged
replace
it
its in warranty even if its not og
other third party battery makers give 6 month warranty