Cant release spare tire from under car of 2002 mercury villager. no owners manual available.

Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack assembly Under the third row bench seat in
the tool bag
Removing the jack and tools
1. Lift the 3rd row seat cushion.
2. Remove the jack assembly from the bag under the seat.

Removing the spare tire
1. Open the liftgate, locate the U-shaped slits in the carpet, and flip up
the piece of carpet to expose the hex nut.
2. Insert the lug nut wrench on the
hex nut in cargo floor.
3. Turn the wrench
counterclockwise until tire is
lowered to the ground and the cable
is slightly slack.
4. Remove the retainer from the
spare tire. It may be necessary to
lift one end of the tire to disengage
the retainer