Icon Exercise & Fitness - Page 8 - Recent Questions, Troubleshooting & Support

0helpful
1answer

Treadmill speed can't be adjusted, it is stuck at

hi,
ur treadmills motor controlling circuit have some problem. thats why u cant adjust its speed. its running at its high speed because its motor controlling igbt become shorted. as these potion of ur treadmill is a high voltage point, i will recommend u to consult the manufacturer for support.
ok
12/22/2010 6:21:28 PM • Icon Image 17.5... • Answered on Dec 22, 2010
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2answers

Digital screen reading different than actual speed

unplug it for about a half hour and if it has an internal battery remove it at the same time.... that should reset it back to factory settings
12/15/2010 12:07:57 AM • Icon Treadmill • Answered on Dec 15, 2010
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Can i use your lubricant

Hello,

The lubricant is suitable for all tradmills, so yes you can use it. If you need help with the applicatin, let me know. The directions are easy to follow.

Hope this helps If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac
11/18/2010 1:21:41 AM • Icon Treadmill... • Answered on Nov 18, 2010
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1answer

I have a IMAGE 10.0 treadmill and the belt is

To tighten up the running belt, you need to increase the tension, by adjusting the 'tension bolts'. There are two of them. They are located at the back foot of the treadmill. (kinda like where the back bumper would be, if it was a car). Little black bolts. One on each side, and they require a hex key. Clockwise to tighten. Good Luck!
11/9/2010 7:08:40 PM • Icon Exercise &... • Answered on Nov 09, 2010
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1answer

My belt is skipping. How do you tighten it and

Lubrication will not stop the belt from slipping. If you do lubricate it, do not use oil, use whatever is recommended by the manufacturer, probably silicone.

It is likely your belt is stretched to the point that is needs replacement. You can order a new one through Treadmill World
10/5/2010 11:01:40 PM • Icon Image 17.5... • Answered on Oct 05, 2010
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1answer

How do i order this product, i don't see an order

You can look at: www.treadmilldoctor.com or www.sportsmith.com or iconhealth & fitness
9/15/2010 3:55:28 AM • Icon 2pk ... • Answered on Sep 15, 2010
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2answers

Image 17.0 treadmill is stuck in incline position

Hello there, The first thing I would try is to calibrate the incline on the unit.
Do this using the following procedure.
With the safety key out, press the stop button along with the speed up button while inserting the safety key onto the unit.
remove your fingers from all buttons, Then press the stop button one time. Now press the incline up button one time.
The unit should go all the way to the top, then return to the bottom.
Remove the safety key and reinsert it to continue using the machine

If this does not work you can manually move the machine to the bottom using this procedure.
Remove the hood cover b removing 2 screws in the rear of the machine and removing the first 2 screws on the foot rails on each side.
You can now lift the cover out of the way.
At this point you will see the incline motor located in the center of the unit pointing in a downward direction.
On the top of the motor there will be a small fan encased inside of a metal cover. There will be a flat head screw located inside the metal frame where the fan is. Rotate this clockwise to lower the unit. (the motor is geared very high it may not seem as though it is moving but it is) be patient that procedure does take a little while.
Any questions please feel free to leave another message on this link.

Good Luck! Tim
9/11/2010 4:29:07 AM • Icon Image 17.5... • Answered on Sep 11, 2010
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1answer

The belt moves towards the left when I work on it;

* take nail polish or paint and place a mark starting on the front roller pulley and going onto the front roller metal shaft
* then try to walk on it and see if the white mark separates
* if it does then the roller is bad and would need replaced or tap screws placed through the pulley into the metal shaft to hold it in place
* if it doesn't separate then the drive belt is slipping and most likely will need replaced, although you could try spraying belt dressing on it to see if that would be a temporary fix.
* if neither of these is your problem and the walk belt is slipping then you will need to try to adjust the screws in the back of the treadmill through the end caps. these are allen wrench screws.
Tighten each one the same amount such as 1 full turn to start with.
see if you can now walk without it slipping.
If not then tighten 1-2 more turn on both sides.
If after 2-3 full turns it is not tight enough
I would recommend replacing the walk belt.

Hopefully this helps with your problem!
8/14/2010 1:41:37 AM • Icon Treadmill • Answered on Aug 14, 2010
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1answer

My incline stopped working a few weeks ago. Now I

The motor controller weakens over time because of the excessive amperage draw of the motor do to lack of lubrication (which wears the walk belt and walking deck).

Take an amperage reading of the motor it should be 2-3 amps with no one on it, with someone walking on it it should be around 6-12 amps. I would bet yours is elevated above 6-12 amps.The controller is dropping output because of the friction problem.

The first thing to try after testing the amperage is to lubricate the walking platform. Then retest and see if the amperage comes down and it doesn't shut off.

If it does then the next step would be to replace the walking deck. If the amperage still is up you may need to replace the walk belt second and finally if after replacing the deck and belt, if the unit is still shutting down replace the motor controller.
8/13/2010 6:19:09 PM • Icon Epic 450 MX... • Answered on Aug 13, 2010
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1answer

My belt skips but the motor is still spinning. it

* take nail polish or paint and place a mark starting on the front roller pulley and going onto the front roller metal shaft
* then try to walk on it and see if the white mark separates
* if it does then the roller is bad and would need replaced or tap screws placed through the pulley into the metal shaft to hold it in place
* if it doesn't separate then the drive belt is slipping and most likely will need replaced, although you could try spraying belt dressing on it to see if that would be a temporary fix.
* if neither of these is your problem and the walk belt is slipping then you will need to try to adjust the screws in the back of the treadmill through the end caps. these are allen wrench screws.
Tighten each one the same amount such as 1 full turn to start with.
see if you can now walk without it slipping.
If not then tighten 1-2 more turn on both sides.
If after 2-3 full turns it is not tight enough
I would recommend replacing the walk belt.

Hopefully this helps with your problem!
8/13/2010 6:10:06 PM • Icon Epic T60... • Answered on Aug 13, 2010
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1answer

The display panel is blank, sounds as if the

console is bad
8/12/2010 10:56:05 AM • Icon Image 17.5... • Answered on Aug 12, 2010
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1answer

Squeaking noise from roller that

you can purchase a new roller from fitnessrepairparts.com or treadmilldoctor.com it needs replaced. The plastic is what keeps the belt in place.
8/12/2010 10:37:47 AM • Icon HealthRider... • Answered on Aug 12, 2010
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1answer

Need a manual for golds gym treadmill

If you go to this site. They have free downloads of manuals.
http://www.iconservice.com/CustomerService/manuals.do
7/27/2010 3:11:38 AM • Icon Exercise &... • Answered on Jul 27, 2010
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1answer

My display doesn't work, and

Hi,

Please elaborate your problem providing us with more details

Thanks for using FixYa.
7/21/2010 1:01:25 PM • Icon Image 17.5... • Answered on Jul 21, 2010
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1answer

My display went out, and now the belt won't move

TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please see the front cover of this manual.
PROBLEM: The power does not turn on
SOLUTION:
a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 12). Use only a single-outlet surge suppressor
that meets all of the specifications described on page 12. Important: The treadmill is not compatible
with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is inserted into the console.
c. Check the reset/off circuit breaker located on the
treadmill frame near the power cord. If the switch
protrudes as shown, the circuit breaker has tripped.
To reset the circuit breaker, wait for five minutes
and then press the switch back in.
PROBLEM: The power turns off during use
SOLUTION:
a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing
above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key into the console.
d. If the treadmill still will not run, please see the front cover of this manual.
PROBLEM: The displays of the console do not function properly
SOLUTION:
a. Remove the key from the console and UNPLUG THE
POWER CORD.
Remove the two Foot Rail Screws
(4) and the two 3/4” Hood Screws (2) and carefully remove
the Hood (1).
Locate the Reed Switch (63) and the Magnet (67) on
the left side of the Pulley (64). Turn the Pulley until
the Magnet is aligned with the Reed Switch. Make
sure that the gap between the Magnet and the
Reed Switch is about 1/8".
If necessary, loosen the
Screw (11), move the Reed Switch slightly, and then
retighten the Screw. Reattach the Hood (not shown),
and run the treadmill for a few minutes to check for a
correct speed reading.
Tripped Reset
c
1
2
4
4
a
63 67
11
Top
View
1/8" 64
22
PROBLEM: The walking belt slows when walked on
SOLUTION:
a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 12.
b. If the walking belt is overtightened, treadmill performance
may decrease and the walking belt may become
damaged. Remove the key and UNPLUG THE
POWER CORD
. Using the hex key, turn both rear
roller bolts counterclockwise, 1/4 of a turn. When the
walking belt is properly tightened, you should be able
to lift each edge of the walking belt 2 to 3 inches off
the walking platform. Be careful to keep the walking
belt centered. Then, plug in the power cord, insert the
key, and run the treadmill for a few minutes. Repeat
until the walking belt is properly tightened.
c. If the walking belt still slows when walked on, please see the front cover of this manual.
PROBLEM: The walking belt is off-center or slips when walked on
SOLUTION:
a. If the walking belt is off-center, first remove the key
and UNPLUG THE POWER CORD. If the walking
belt has shifted to the left,
use the hex key to turn
the left rear roller bolt clockwise 1/2 of a turn; if the
walking belt has shifted to the right,
turn the left
bolt counterclockwise 1/2 of a turn. Be careful not to
overtighten the walking belt. Then, plug in the power
cord, insert the key, and run the treadmill for a few
minutes. Repeat until the walking belt is centered.
b. If the walking belt slips when walked on, first remove
the key and UNPLUG THE POWER CORD. Using
the hex key, turn both rear roller bolts clockwise, 1/4
of a turn. When the walking belt is correctly tightened,
you should be able to lift each edge of the walking
belt 2 to 3 inches off the walking platform. Be careful
to keep the walking belt centered. Then, plug in the
power cord, insert the key, and carefully walk on the
treadmill for a few minutes. Repeat until the walking
belt is properly tightened.
PROBLEM: No exercise information appears in the console display when the power is turned on and the
key is inserted in the console.
SOLUTION:
a. Remove the key from the console. Press the Stop button while reinserting the key into the console.
Then, press the Calorie Goal Programs button. Exercise information should now appear in
the console display.
b. If there is still no text in the console display, please see the front cover of this manual
7/14/2010 5:24:01 AM • Icon Image 17.5... • Answered on Jul 14, 2010
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1answer

Belt is slipping on healthrider treadmill

This is caused by one of three problems. First and most likely, the walking belt is loose. To tighten the belt, start by locating the two bolts that adjust the rear roller (one on each side of the unit in the back). Run the unit at about 3 mph. Tighten the bolts a 1/4 turn at a time. Make sure that what you do to one side, you MUST do to the other side or the belt will get off center. After you tighten it 1/4 turn, check the belt to see if it is still slipping. If it is then tighten the belt 1/4 turn again. Continue until the belt does not slip, but do not tighten the bolts more than 2 full turns. If it takes more than 2 turns then something else is the problem. The second problem that it could be is the drive belt might be loose. To tighten the drive belt, start by removing the front cover. loosen the bolts around the motor then tighten the drive belt by tightening the motor adjuster bolt. Once the drive belt is tight, tighten the motor back down. The third problem that it could be is the walking belt could be worn and need to be replaced. Let me know if you have any questions.
7/8/2010 10:14:30 AM • Icon Exercise &... • Answered on Jul 08, 2010
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1answer

My 17.0 R image incline stuck in the highest mode,

If the incline moves but only just a bit, it could be a problem as simple as the gearbox on the motor being jammed. We remove the motor from the treadmill, reconnect the wiring, and then try to run the incline motor outside the treadmill. Many times, this will unjam it if that is the problem and then reinstalling it in the treadmill will get it to work. If you have the same problem or it doesn’t run outside the machine and you can hear it try to work, you need to replace the incline motor.
6/14/2010 4:34:01 PM • Icon Image 17.5... • Answered on Jun 14, 2010
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1answer

I have a Image 15.5 Treadmill, it turn on, Incline...

First we need to do a calibration follow this procedure
Press the Stop and the Speed Up keys down while inserting the safety key.
Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test.
Press either incline key and the incline will calibrate automatically.
THIS IS A VERY IMPORTANT STEP BECAUSE YOU WILL GET AN ERROR MESSAGE IF THIS STEP IS SKIPPED. After completing calibration of incline, press the Stop key and then remove the safety key.
If the incline moves but you it will not operate normally nor calibrate, check the wiring from the incline sensor to the power board. If all looks normal, put it back in calibration and see if you see a blinking “- -” symbol in the incline window when you are calibrating. If not, the incline sensor is bad call icon Fitness @ 800-999-3756, they may have the sensor or they tell you, you need to replace the incline motor
6/1/2010 6:37:19 AM • Icon Image 17.5... • Answered on Jun 01, 2010
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