Canon VIXIA - Recent Questions, Troubleshooting & Support

Did you burn the disc as AVCHD or DVD...if avchd will only play on blu ray avchd compatible players or ps3 , If dvd should play fine

you need to download and install codecs that support the mts format.
see this link
http://www.downloadatoz.com/toplight/mts+codec.html

Are you looking for a player that could read MTS files from your AVCHD video camera on your Mac? Or still can’t figure out how to open these .mts files and edit them with editing programs like iMovie, Final Cut Express or FCP?

MTS converter for Mac is a great program that works well with various AVCHD camcorders including Sony, Cannon, Panasonic, JVC, etc; it enables you to convert AVCHD footage/video that in mts, m2ts, ts files extension to something friendly and editable. Whether you are working on Intel Mac or PowerPC Mac, or using Final Cut Pro, iMovie or other editing program, mts converter for Mac can always gives you the most satisfying result.

MTS Converter for Mac is a powerful player itself that can read almost all video/audio files smoothly. Whether you have standard video, HD video files or AVCHD video files, all of them can be imported to play and convert to other form, depending on your project. The simple yet powerful editing capacity will give you a leg up to make your project more successful.

Why not just use a USB card reader to transfer the videos to your Mac ?

Mac writes there own software from what I know so you have to rely on them....with imovie 08 version 7.1.4 or higher on an intel based mac ( not power pc g4 or g5 but INTEL) you can use itif you have 10.4.11 what's the processor?? and what version of imovie or final cut are you trying to use and make sure the card is in the camcorder not a card reader

Can you pull out the SD Card? If so, try to do that and use a media reader to read the card. Otherwise, try the Image Capture App to import images/videos that do not show up as a drive in Finder. I’m happy to help further over the phone at https://www.6ya.com/expert/jason_60e0f57ba319f3f6

You need to get DVD burning software for your PC. There are several, just google DVD burning software. I use Roxio creator.

Check out your memory card and insert another known good working card to see if that takes care of the issue. If that also does not work there is something amiss with the camera. Try a reset of electronics to factory defaults.

If new as you say j ust take it back and replace it with one that works.

Software incompatibility is responsible. 64 bit OS often requires different drivers. If not available then you are SOL.

What information is given in the manual ?