Acomdata Computers & Internet - Page 3 - Recent Questions, Troubleshooting & Support

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I lost the power cord to my external hard drive.

Hi annabel_nyc,

You need to make sure that you get a compatible power adapter for that model. Most of Acomdata external drives use a 12v adapter, but not all. If you plug the wrong voltage into the drive, you do have the possiblity of frying your external. I'd check with your manual or post back your model number so I can look that adapter up.

Good Luck

Mark
6/30/2015 5:03:48 PM • Acomdata... • Answered on Jun 30, 2015
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Can i use this hard drive on a ps3

No, That hard drive is an older kind of hard drive, and will not perform well in a PS3. Also, the specifications aren't listed on newegg, but from what I can tell, it's not a 2.5" hard drive, which will not fit inside the PS3. I listed a few compatible ones below.
2/18/2015 9:00:49 PM • Acomdata... • Answered on Feb 18, 2015
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Model number CDE401248U2E

this is a repeat of a previously asked question. Please look at this answer first. http://www.fixya.com/support/t25378544-user_manual_cde401248u2e
1/23/2015 9:30:14 AM • Acomdata... • Answered on Jan 23, 2015
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How do I get into my old Acomdata external hard drive?

Phillips head screw driver.
1/17/2015 11:30:06 PM • Acomdata... • Answered on Jan 17, 2015
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Blue and red light alternatly blinking

there is no solution
12/6/2014 3:30:38 AM • Acomdata... • Answered on Dec 06, 2014
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I want to format my external drive. Mostly used on PC, but trying to format using a mac, disk utility won't allow because its read only

If you're using it mostly on a PC then do not format it on a Mac. Format it on a PC
11/21/2014 12:14:22 PM • Acomdata... • Answered on Nov 21, 2014
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Hi, my macbook stopped reading

First determine if problem is with your macbook or the drive. Does the drive work on any other computers? If not, then the problem is either the drive or the Acomdata enclosure holding the drive. You'll need to get a usb HDD dock, extract the harddrive from your Acomdata drive and plug the drive into the HDD dock. If your mac is still unable to read the drive, the drive itself is probably not working anymore. If you're a novice and have never attempted data recovery before, I would recommend a data recovery service if it is important that you recover your files. If the the problem is with the drive, there may still be a good chance your files can be recovered but only if you know what you're doing. You don't want to run the risk of ruining that chance and attempt this yourself if you don't have the proper tools or knowledge.
9/24/2014 5:39:40 AM • Acomdata 1TB... • Answered on Sep 24, 2014
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Acomdata external HD not read. Clicking sound.

Try taking it out of the casing and putting it into another external hard drive case. That is if you can, if its making a clicking noise it probably means your hard drive went bad or it means its not getting enough power to run make sure all the cords are hooked up tight. I had that problem once the hard drive wasn't getting enough power and i had to mess with it on the inside to make it have enough power. I'm not saying take the hard drive apart im saying take the casing off it and check the inside cords to see if they are tight enough. If that doesn't work leave a message and ill try to help again.
8/28/2014 8:07:23 PM • Acomdata... • Answered on Aug 28, 2014
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Won't power on. How do I remove my data?

remove the hd that is inside and plug it to a pc
7/26/2014 2:20:27 PM • Acomdata... • Answered on Jul 26, 2014
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Divers

use driver identifier to easily and freely download drivers online it is totally free only sign up and select non commercial use and download http://driveridentifier.com/files/driveridentifier_setup.exe
7/21/2014 12:46:03 PM • Acomdata... • Answered on Jul 21, 2014
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What is voltage for HD500UAFAPE5-72 ?

You can't us a transformer. You need a 12 Volt DC. best 2 A. But the plug should be connected correct. DC has a plus and a minus. Reverse that and your drive will never work again.
7/8/2014 9:23:11 PM • Acomdata... • Answered on Jul 08, 2014
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Software

there isn't any software for a USB drive, the system should just see it just like any other USB drive. Try moving the USB cable to a different port. That fools the system into thinking it a different drive & forces the USB drivers to reinstall.
6/27/2014 3:52:58 PM • Acomdata... • Answered on Jun 27, 2014
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HD not showing up on my Computer is there a driver for it?

sounds simple but have you tried moving the USB cable to a different port? sometimes that fools the PC in thinking its a different drive & it reloads the USB driver.
6/27/2014 3:50:05 PM • Acomdata... • Answered on Jun 27, 2014
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We had a fire at work and lost my power cable (I

If you can't find a cord, you can just take the drive out of the case & install it in your desktop as a 2nd drive. That way you can get to your files. Also, they make a adapter cable to make it a USB drive, you could try that.
6/27/2014 3:47:49 PM • Acomdata... • Answered on Jun 27, 2014
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Need power cord for Acomdata SHD250UFAPE-54

If you can't find a cord, you can just take the drive out of the case & install it in your desktop as a 2nd drive. That way you can get to your files. Also, they make a adapter cable to make it a USB drive, you could try that.
6/27/2014 3:46:22 PM • Acomdata... • Answered on Jun 27, 2014
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Model PD32OUSE-BL S/N D1308968

There is no such thing as a recover code, if a drive is password protected. If you have important data on the drive you have to find the password. Perhaps you try all words you used the last 5 years. You did not even mentioned how you did protect the drive. But even the simplest program that encrypted the data, made it impossible to read it as the files should be. If you did not encrypt the files, the drive operating system is only telling it can't read the files anymore, then you can try a recover program on your PC Try one of these for that: www.wondershare.net with free trail www.cardrescue.com with free evaluation version http://www.memorycard.freedatarecoverysoftware.org Some programs will show the deleted files, but only recover a few files. If you want to recover more files they want you to pay. If so, try another program on the list.
6/24/2014 12:08:54 PM • Acomdata... • Answered on Jun 24, 2014
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FORGOT PASSWORD

If it's your HDD then good luck. If it's not your HDD then give it back. From what I've read formatting and loosing all your data is the only answer.
6/23/2014 6:37:49 PM • Acomdata... • Answered on Jun 23, 2014
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