The EXI7960 has two ring tones and two volume settings available. With the handset in standby, press the Volume up button. (The volume up and down arrows let you switch both volume and ring tone. So you may have to press it a few times to adjust the volume.) The display should show the changes.
Retrevo has the manual here: http://www.retrevo.com/support/Uniden-EXI7960-Telephones-manual/id/471dj498/t/2/ . You will need to enter a code to access the PDF.
I hope this helps.
Cindy Wells
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