Install "Preinstalled utilities" from here
You need the "Hotkey utility" to run on your system. Versions of HOTKEY
You can use the newest one: (SONYUTILS_HOTKEY_10_ENG.ZIP)
If you running an upgraded OS, you may check this hotkey utility services whether it's already running in background or not
Open Windows Task Manager (Ctrl+Alt+Del or Start-Run-taskmgr) and find the files named HKwnd.exe , HKserv.exe.
If those files exist but your fn+key still not working, then it might be a problem with your newer OS version. If that, you need to upgrade the utilities.
Restart the computer!
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