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Stuart Posted on Mar 05, 2011

My dolce gusto krups machine won't open and allow me to remove the pod.

  • Stuart Mar 14, 2011

    I found the same thing it's no opening and closing properly. But had to play about with the hot and cold lever.

  • hksomerville
    hksomerville Jan 31, 2014

    My dolce gusto is brand new and we have no coffee coming through!A bit of noise = a "droplet" of coffee but not flow.

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Nigel Barrett

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  • Posted on Nov 02, 2012
Nigel Barrett
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We have had this problem twice now. The solution is to drill (yes drill!) through the capsule - a blocked outlet from the capsule itself and the injection of hot water creates a high pressure seal - you have to release the pressure. Do this over the sink - I had hot chocolate spraying about 6 feet from the machine when the pressure was released!! But this solved the problem.

  • Bertie b
    Bertie b Dec 25, 2014

    Works a treat cheers

  • Pirlouit Le
    Pirlouit Le Jul 13, 2017

    worked for me.

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  • Posted on Mar 14, 2011
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My Dolce Gusto wouldnt open either so i simply pumped the silver handle ( with Dulce Gusto written on it) a few times and hey presto! it opened.

  • Anonymous Aug 30, 2013

    Thanks for this tip. Worked a treat. I thought I was going to have to send it away. Panic over! Thanks again.

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Related Questions:

0helpful
1answer

My Nescaf? Dolce Gusto coffee maker won’t work and just keeps flashing green, why? And how could I fix it?

actually I prefer my Bunn coffee maker . with practice you can make small brews and ground coffee is less expensive than pods .of which I have tasted many and like none of them
0helpful
2answers

Can't get capsule holder out of Krups Dolce gusto circolo everything else works fine

you can only remove the capsule from the capsule holder by means of piercing from under were coffee normally comes out .that is not to say that if the Circolo is not auto.
if the machine is auto then it may be that the director motor or gear of director motor is slipt or broken
0helpful
1answer

How do i use the dolce gusto i put a pod in of chocolate and the machine just kept going it wouldnt stop when tje cup was full

I'm not familiar with that model but oftentimes programming the quantity of water will involve pressing and continuing to hold the button down until the desired quantity of water has been dispensed. Next time you press and release the button and it should stop when that same quantity is in the cup because you holding the button last time has programmed it for that amount.
0helpful
1answer

Why won't the lid open?

Part number is MS-622958 and it is still a current active part. Any Krups service agent will be able to order one for you. Let Google be your friend. I can't order it for you because I'm not in the USA and that is the only country your model is available for.
0helpful
1answer

Why is my dolce gusto is leaking. can it be repaired?

remove the plate which is clipped neat the capsule holder and try again if it works see if you can opening the hole or replace
1helpful
2answers

Dolce gusto problem

In my case problem was dry/old electrolitic capacitor.
Label on PCB - C2
Value 470u/10V 105 degC
1helpful
2answers

My krups dolce gusto stopped working. The lights turn on but nothing happens, no water comes out. I have tried every suggestion there is but nothing has happened..I'm afraid I'll waste money on...

Hi, Could be a number of things. Is your pump working. Thermoblock maybe blocked or faulty. A thermo sensor on the thermoblock maybe faulty. Brewunit maybe jammed. Descale will not help if it wont pump. Id be looking at the thermoblock or sensor. If their at fault then the machine will do nothing. See how you go and ill keep a look out for any more questions you may have. Dazza Repairer
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