Hope this helps.
Solution:
Step one: Reset the printer
Press the On button to
turn off the printer.
Unplug the
power cord and
universal serial bus (USB) cable from the back of the
printer.
Wait 30 seconds.
Plug the power cord back into the
printer.
Press the On button to turn the printer on.
If Ink system
failure does not display, the issue is resolved; reconnect the USB cable and
resume using the printer.
If the previous steps have not cleared the
message, continue to the next step.
Step two: Download and install
firmware update
Go to the product support page to download the update.
http://h10025.www1.hp.com/ewfrf/wc/softw...Click Software
& driver downloads.
Click on the appropriate operating system
link.
Click on the Recommended update to fix long power-on cycle and
ink system failures link and
follow the instructions to download the file.
After downloading is
complete, disconnect all other USB devices from the PC. Make sure the product is
powered ON and plugged into the USB port.
With the printer directly
connected to the PC, click the
downloaded file FirmwareEnable_Release.EXE.
Click Open/Run.
Click OK at the Update successful window. The
error should have been cleared from the printer display.
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