We have had a panasonic KX-A141ALM (two handsets) for about 6 years. Yesterday they suddenly had no dial tone. We checked all plugs & connections, the handsets are charged and we have now changed the AAA batteries inside them. We tried calling our number from mobiles and could not hear the phones ringing but it rang through to our Telsta message bank (so the line itself is OK). Have they just died or is there something wecan do?

The KX-TGA401 is a handset for specific Panasonic cordless telephone systems. Connecting the handset requires registering (pairing) it with the base and if the base can support another handset. First make sure that the base is plugged into an active phone line (land line) and that the power adapter is plugged in and working properly. Charge the handset before attempting the registration process.

Then make sure that the phone system is in standby (no calls). Press and hold the Locator button on the base for about 5 seconds (wait until the tone sounds). If all of the handsets that are already registered ring, press and release the Locator button and then press and hold it again. Once you hear the registration tone (some models), place the new handset in the charger on the base. Wait for the long beep and the registered symbol to appear.

If the not registered symbol appears, try registering by using the handset menu. Press Menu # 1 3 0 (the key below 9 and individual number keys) on the handset. Press and hold the locator button until you hear the registration tone as above. Then press Select and Save on the handset within 90 seconds of hearing the registration tone. Wait for the handset and base to complete the registration process. You'll hear a long beep.

The first registration method is given in the manual for the handset, http://help.panasonic.ca/viewing/ALL/KX-TGA401/OI/TGA401_PNQX2390ZA/TGA401_PNQX2390ZA.pdf. The second is from the page 31 of the manual for the KX-TG653x (KX-TG6531 base) system, ftp://ftp.panasonic.com/telephone/om/kx-tg6511_mul_om.pdf . The KX-TGA401 handset works with other bases as well. You may want to check the manual for your phone system in case there are differences. Other compatible phone systems are the KX-TG401x, KX-TG403x, and KX-TG651x.

I hope this helps.

Cindy Wells
(I make sure that the land line is active by checking for dial tone with an old corded phone.)

ck the red and green wire that goes to the system those 2 make the phones work just do the main main phone first , , it does not sound like the phones are broke you are not getting a dial tone due to no connection to the line itself

These phones are digital proprietary telephones which means that they only work on panasonic telephone systems and not on normal analog lines. If you have a panasonic system the correct way is to plug the line into the " To Main Unit ", the handset into " Handset/Headset" and a normal analog phone into " To Tel ". If the wiring on the line jack was not done digitally the phone will also not work

vonage gives you a personal voicemail. You should contact them and find out how to retrieve it first. If you have your companys voicemail on the panasonic you should also make sure that vonage voicemail get longer waiting time.

I am sure that is a service related issue and no the phone itself.

Verizon sent a technician in

Panasonic KX-TG1050N Cordless Phone. Base handset (No. 1, KX-TGA100N) does not work, no keypad response or dial tone. Green indicator message light ON (should only work with the TG1000N base unit) all the time till battery runs down. Display shows message ?C533?. Can still send and receive calls on extension phones 2 and 3.

Are they cordless phones?If they are they get there dial tone from the base.If there is a blinking red light on the hand sets they lost communication with the base.Check your user manual to see if you need to program them to the base.

tk46

Make sure the phone is pluggd into the wall properly. If so and no dial tone is detectable make sure you installed the batterys on the handsets correctly and that they are fully charged. If you have a friendly neighbor with a working phone line plug youre phone into their line and if it does not work and you followed my previous instructions seek a repair center in youre area that honors panasonic warranties. If the phone is pluggd in at the neighbors house and it works use it to call the phone company.

Try Ths on the handset Be sure the TALK indicator is off.Press LOUD/RINGER button on the handset, the curreent ringerwill sound. To change the Volume press the LOUD/RINGERagain within 5 secs , and the new ringer will sound, you must press LOUD/RINGER within 5 secs or the volume will not change.