How to clean the printhead? there are unwanted ink lines in the middle of the print, how do i get rid of it. i just replace the 2 printheads.

Sir/Madam

Step one: Retry the print

If printing on glossy paper was paused or interrupted in the middle of the print job (for instance, if a cartridge was replaced), the resulting print may show a grainy band. In this case, retry the print and avoid interrupting the job.

Step two: Free up system resources and ensure direct communication

The PC can cause the printer to pause if it is not fast enough to keep the printer fed with data. The following steps can help alleviate this problem.

1. Make sure that the PC meets the minimum system requirements for this printer.
2. Restart the PC.
3. Close out of all programs except for the program the print out will originate from.
4. Shut down programs running in the Task Bar by right clicking on them and choosing exit. These programs will restart the next time the PC is rebooted.
5. Ensure that the USB cable is 10 feet in length or less. Make sure the USB cable goes directly from the printer to the PC with no intervening devices in between such as a USB hub.

Step three: Check the paper or specialty printing material

• Make sure the media is not damaged, scratched, or curled. Always store printing materials in a sealed plastic bag, especially in a humid environment, to help protect the material from damage or curl.
• HP inks and media are designed to deliver optimum results. Other media may not perform as well.

Step four: Increase the print quality mode

If reprinting did not help and the paper or specialty printing material is not damaged, check the print quality mode:

1. Open the Printer Properties dialog box.
2. On the File menu in your software program, click Print .
3. Make sure your printer is selected.
4. Click the button that opens the Properties dialog box. Depending on your software program, this button might be called Properties , Options , Printer Setup , or Printer .
5. Click the Features tab.
6. In the Print Quality drop down list, choose a higher print quality (for instance, if the print quality is Fast Draft or Normal , switch to Best or Maximum DPI ).

Step five: Clean the printheads using the printer control panel

If you still see streaks or lines in your printouts, clean the printheads using the printer control panel.


NOTE:Always allow the printhead cleaning routine to complete. If the printer loses power in the middle of a cleaning, make sure to repeat the cleaning and allow the printer to complete it.

1. Press Menu on the printer control panel. Figure 3: Menu button on the printer control panel
   
   

1. Using the arrow keys to move through the menu options, find and select Clean printheads , and then press OK .
2. Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the printheads. Use plain paper to conserve photo paper.
3. Press OK to begin cleaning the printheads. A Print Quality Diagnostic page prints at the end of the cleaning. Figure 4: Print Quality Diagnostic page
   
   

1. If there are white lines across any of the color blocks on the Print Quality Diagnostic page, press Cancel to repeat the cleaning.
2. Cleaning may be repeated a number of times. The number of cleanings (and therefore the length of the procedure and the amount of ink and paper used) will vary depending on the severity of the problem. A Print Quality Diagnostic page is printed after each cleaning. Look for white lines through the blocks after each cleaning, and if the print quality seems to be getting better (fewer white lines), continue to repeat the cleaning. Eventually, a Recommend Six-Minute Cleaningmessage will appear on the printer display. If the print quality has been improving, press OK to perform six-minute cleaning.
   • As soon as the white lines no longer appear in the color blocks, the problem should be solved. Print a normal print job to confirm that the print quality is acceptable.
   • If the print quality is still bad after the six-minute cleaning, or does not improve with repeated cleaning, or is not acceptable even though there are no white lines through the color blocks, go on to the next step.
     
     

     Step six: Align and calibrate the printheads

     If you still see streaks or lines in your printouts, align and calibrate the printheads.
     
     1. Align the printheads:
        
        1. Load plain, white, unused paper in the main tray.
        2. Press Menu on the printer control panel. Figure 5: Menu button on the printer control panel
           
           

1. 1. Select Calibrate Printer , and then press OK .
   2. Select Align Printheads , and then press OK .
2. Reset the closed loop calibration:
   1. Press Menu on the printer control panel.
   2. Select Calibrate printer , and then press OK .
   3. Select Reset closed loop calibration , and then press OK .
   4. The printer LCD will display Ready .
3. Color calibrate the printer using closed loop calibration.
   1. Load HP Advanced Glossy Photo Paper in the main tray.

NOTE:Only HP Advanced Glossy Photo Paper should be used for this process. If plain paper is detected by the printer, the calibration procedure may fail or print quality may be affected.

1. 1. Press Menu on the printer control panel.
   2. Select Calibrate Printer, and then press OK.
   3. Select Closed Loop Calibration, and then press OK.

Step seven: Clean the printheads manually

If you still see streaks or lines in your printouts, clean the printheads manually:

1. Gather the following items to clean the nozzles on the printheads:
   
   • Distilled water (tap water might contain contaminants that could damage the printheads)
   • Cotton swabs or other soft, lint-free material that will not stick to the printhead
   • Sheets of paper or paper towels to rest the printheads on
2. Open the top door of the printer.
3. Press and hold OK until the printhead assembly moves to the left side of the printer and stops.
4. Raise the printhead assembly cover.
5. Remove a printhead and place it on a piece of paper with the ink nozzle plate facing up.
   Figure 6: Removing a printhead
   
   
   

NOTE:Do not touch the ink nozzle plate with your fingers. Touching the ink nozzle plate will result in clogs, ink failure, and bad electrical connections.

NOTE:Do not leave the printhead outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this might dry out and cause printing problems.

1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab by pressing it against a clean plastic or tile surface. Do not use your fingers to squeeze the excess water from the swab, because the oil from your fingers could contaminate the swab.
2. Gently wipe the nozzles on the printhead with the cotton swab. Figure 7: Wiping the nozzles
   
   

1. Wipe until no ink residue or dust appears on a clean swab.
2. Insert the printhead in the printer.
3. Repeat the steps above for each printhead. When all the printheads have been cleaned and reinstalled, close the top door of the printer.
   
   NOTE:If a message appears on the printer screen directing you to replace a printhead, click the Contact HP link on this page to contact HP support.

Step eight: Replace the printhead

If you still see streaks or lines in your printouts after performing all the steps above, one or more printheads may need to be replaced. If your printheads are still under warranty, click Contact HPon this page to arrange to replace the printheads.

I Hope Your HP Printer Problem Is Solved By Now,In case You still Having HP Printer Problem,Then I suggest You Visit Below URL Link:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00725354

Or

If You still Need assistants Then Follow Us On:


HP Printer Support

have you already replaced the ink of your black?..

Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
This process uses ink to attempt to unclog and clean the nozzles in the printhead.
This might take a few minutes and will use one or more sheets of paper.
To clean the printhead from the control panel
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Press Setup.
3. Press the down arrow button to highlight Tools, and then press OK.
4. Press the down arrow button to highlight Clean Printhead, and then press OK.
The product cleans the printhead.
5. Press any button to return to the Tools menu.
To clean the printhead from the Printer Toolbox
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. In the HP Solution Center, click Settings.
Work with ink cartridges 1513. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Clean Printhead.
6. Follow the prompts until you are satisfied with the quality of the output, and then click
Done.
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet
of paper, and uses an increasing amount of ink. After each stage, review the quality
of the printed page. You should only initiate the next phase of cleaning if the print
quality is poor.
If print quality still seems poor after you complete both stages of cleaning, try aligning
the printer. If print quality problems persist after cleaning and aligning, contact HP
support.
To clean the printhead from the embedded Web server
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Click the Device Settings tab, click Device Services in the left pane, select Clean
Printheads from the drop-down list in the Print Quality section, and then click Run
Diagnostic

Good luck................Pete

BETTER SOLUTION IS IF YOU TAKE MORE PHOTOS I SUGGEST YOU BUY ORGIINAL INK CARTRIDGES.THEN YOU CAN DO ONE TIME REFILLING.ITS OK.

AGAIN IF YOU TRY REFILL SAME CARTRIDGE MAY LOSS YOUR PAGE YEILD. IF U WANT USE REFILLED CARTRIDGES AGAIN BUY VIRGIN CARTRIDGE FROM REFILL STORE AND MAKE REFILL. OTHERWISE INK WILL FINISH SOON.

FOR BLACK INK U SHOULD REFILL OR BUY NEW ONE NOW. BECOS BLACK INK FINISHED ALREADY. THATS WHY YOU GETTING BLUE PRINTING....OOOOOOOOOK DEAR...

The head of your printer cartrige (black) are not detected by the printer because it was damage and need to be replace. So that no more black ink could print anyway.

Issue on kodak AiO printer not printing correctly you need to contact kodak support line at 1 800 421 6699 for printhead replacement.
Step that you can try
1. Clean Printhead twice press Copy button and Cancel button at the same time for atleast 10sec or until the printer move. Note cleaning printhead will consume your ink.
2. Reseat Printhead open the printer access door remove the ink cartridges and the printhead then close the printer access door wait until red light flash on the printer open the printer access door insert back the printhead then ink cartridges
3. Replace printhead contact kodak support

Print a self test diagnostic page to check the status of the black ink and print heads.

To print the self-test diagnostic page

• Control panel: Press (Configuration Page button), or press and hold the (Cancel button) for 3 seconds.

For models that support networks: Press (Configuration Page button).

If these are all showing OK then clean the printheads

To clean the printheads
If printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might be clogged and you might need to clean the printheads.

NOTE: Cleaning uses ink, so clean the printheads only when necessary.

The cleaning process takes up to 3.5 minutes. Some noise might be generated in the process.
• Control panel: Press and hold (Power button), press (Cancel button) two times, press (Resume button) one time, and release (Power button).

If this fails then replace the black cartridge and run a clean cycle again and then a self test diagnostic then try printing again.

Here are the steps.

1.Please verify that the ink cartridges are intact and securely inserted into the printhead.

a.Lift the printer access door, then remove the ink cartridges from the printhead

b.Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.

c.Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.

2.Clean the printhead.

a.On your computer, open your Kodak AiO Home Center software.
b.Click on the Help (?) button.
c.Click on the Maintenance option.
d.Click on the Clean Printhead option.


3.Print Demo Page.

Press Photo and Copy buttons at the same time for 2-3 seconds or until the printer starts printing then release the buttons.

If issue persists,the printhead on your printer require replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

you need to change the printheads but first take a cotton swab dip it in water and then clean the printheads copper contacts and the place the printheads sit inside the printer .place the printheads back inside and now try to print if u still face the issue replace the printheads and then check whether it still gives a problem if it does call in to hp and they will replace the printer.
1800-474-6836

Your printheads are indeed clogged. (Note: all ij printers should be powered off when not in use! This retracts & seals your printheads.) Now, on to your problem. In your printer software, there should be a maintenance section. In there, you need to clean the printheads - this may have to be done *many* times - like 10-ish to clear (if still possible) clogged ink.
Hope this helps.

Cheers,
gurutim