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Posted on Oct 18, 2010
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HP officejet j3680 displays cartridge error when turned on. How do I fix

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Doctor PC

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  • HP Master 7,733 Answers
  • Posted on Oct 19, 2010
Doctor PC
HP Master
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Related Questions:

0helpful
1answer

Cartridge error refer to device documentation

Hi Charlie,

If you had the cartridge in the printer for sometime, try replacing it.
OR Is this recently installed Cartridge ?

Try the method for both criteria.

Remove the cartridge, Clean the electrical contacts ( golden dots ) with lint free cloth, Install the cartridge and the error should disappear.

If this does not work, Try contacting HP Tech support ( 1-800-474-6836 )

Regards,
Sean
6helpful
1answer

My J3680 keeps dis[playing "Cartridge Error:" "

Remove both cartridges, switch off then on, printer detects cartridge missing, install cartridges one by one & observe which one showing faulty, replace faulty cartridge..end..
0helpful
1answer

Cartridge error

clean both cartridges and printer cartridge contacts
0helpful
1answer

Hp officejet j3680 all-in one Windows 7 pc help in this matter but can not have me waiting

I am not clear on what the problem is. Can you print with it? Are you having a problem loading the ink cartridges?

Thanks for sending in more details............................Pete
0helpful
1answer

I am using HP Officejet J3608 all-in-one, it shows me that "Cartridge error : Refer to device documentation for troubleshoot" Pls give me a solution for this

This could be a faulty cartridge or you may have installed a expired cartridge , try replacing the cartridge with a new one, if that doesnt work, then try a hard reset.

A hard reset = unplug printer from the wall,
press and hold the power button for 45-60 sec then plug back in and turn on.
That should clear the error.
1helpful
1answer

My HP J3680 all in one printer keeps telling me Cartridge error. I have replaced the ink cartridge 2 times. The orange light keeps blinking. What do I need to do now?

hi there!

the flashing light means theres a problem with the installed cartridge. make sure the cartridges are of the same brand/model (check on the cartridge number on the sticker of the cartridge). shake it away from you too then put it back in, make sure you hear the snap sound meaning its locked into place. ive posted the link for manuals, support aswell if you need it :

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3441026
6helpful
2answers
1helpful
1answer

Hp j3680 printer claims paper jam after ink cartridges put and attemptto run test sheet.What should I do?

most probable cause is cartridges inserted incorrectly causing carriage jam while printing
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