Reset can u make a video how to reboot my motorola q9m or something i cant get it to reset

Series Master Reset Master Clear

Mark
Motorola Support

Jason

what model? Moto Q9m doesn't have wifi.

Mark
Motorola Support

On your PC or on the q9m?

Motorola Support

you can get the unlock code for your Motorola model mobile, through this site http://www.wickedunlock.com/motorola-q9m/rs11wp9/
It has the best instructions and easy methods for unlocking mobile phones........

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Take out the battery for 2 minutes, then put it back in.

You are going to need to do a Master Reset which resets the phone to factory settings. This will erase all data entered into the phone, your contacts, calendar, etc., but will leave the SD card intact.

Hold down the center button of the navigational pad, and power button at the same time which will trigger the master reset. Follow the directions on the screen.

Once you've performed the master reset, goto the Motorola site to do a full update to your phone. This, in my experience, will eliminate the freezing problems associated with the Motorola Q9M, Q9c, Q9h, etc.

Good Luck!

I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!

maybe a phone issue but you can always try to reset the phone to see if that helps, ( power phone off, hold center button, power phone on keep holding center button until master reset screen comes on) , or most carriers like verizon and alltel i know have an update you can download and install from motorola.com ( click on support and then software downloads) may ask for purchase date cust put in a recent date and download is free. both reset and update will erase alll info off phone so back up first before you do them

1) Power Off Phone
2) Hold center (select) button
3) Power On Phone while holding button down
4) Master Reset menu should come up

You can watch YouTube videos (provided you can get to the 'net). You need FlashVideoBundle v1.2 and TCPMP 0.72RC1 and you have to use this address: http://www.youtube.com/?nomobile=1

I stole this straight from qusers.com. Go there and search youtube for step-by-step instructions.